Sales Operations Manager

GoTeam

Philippines

Remote

PHP 2,539,000 - 3,041,000

Full time

13 hours ago
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Benefits offered by this job

Laptop + second monitor
HMO for 1 dependent
Option to enroll up to 4 dependents
GoTeam Sports Club & Wellness programs

Job summary

GoTeam is seeking a Sales Operations Manager to own the client’s sales tech stack, including Salesforce, Gong, and Gong Engage, ensuring system health and data quality while supporting a US-based sales organization remotely from the Philippines.

You will refine pipelines, build reporting, and enable smarter decision-making through dashboards and automated processes, in a role that blends structure with hands-on tech ownership.

Qualifications

  • 5+ years of experience in Sales Operations or a CRM-focused role, ideally supporting a US-based team.
  • Bachelor’s degree in Business Administration or related field.
  • Hands-on experience administering Salesforce and other sales tech platforms (e.g., Gong, Gong Engage, Apollo).
  • Strong analytical and problem-solving skills with the ability to turn data into actionable insight.
  • Excellent communication and interpersonal skills with ability to train and support cross-functional teams.

Responsibilities

  • Own the health of the sales tech stack end-to-end (Salesforce, Gong, Gong Engage, Apollo, and others).
  • Administer, maintain and troubleshoot sales platforms to minimize downtime.
  • Oversee budgets for sales tools and ensure cost-effective investments.
  • Ensure clean data and a clear view of performance for the sales team.
  • Develop dynamic lead lists and perform data validation and hygiene.

Skills

Sales Operations
Salesforce administration
Analytics
Communication skills

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce
Gong
Gong Engage
Apollo

Job description

Sales Operations Manager (Up to ₱250,000 | Remote | FREE AI Certification)

Philippines | 8:30 PM – 5:30 AM PHT | Monday to Friday

Do you love turning a messy sales tech stack into a well-oiled machine? As our client's next Sales Operations Manager, you'll take full ownership of Salesforce, Gong, Gong Engage, and the rest of their sales technology ecosystem — making sure every system runs smoothly, every rep has what they need, and every dashboard tells a clear, actionable story.

This is a role for someone who thrives on structure and data. You'll dig into pipelines, refine processes, and build the reporting that helps a fast-paced US sales organization make smarter, faster decisions — all while working remotely from anywhere in the Philippines.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE
  • At least 5 years of experience in Sales Operations, Salesforce administration, or a similar CRM-focused role, ideally supporting a US-based team
  • A Bachelor's degree in Business Administration or a related field
  • Hands-on experience administering Salesforce and other sales technology platforms (e.g., Gong, Gong Engage, Apollo)
  • Strong analytical and problem-solving skills, with the ability to turn data into actionable insight
  • Excellent communication and interpersonal skills, with confidence training and supporting cross-functional teams
STRONG SIGNALS
  • Experience in the logistics, freight, or supply chain industry
  • Familiarity with ZoomInfo, Apollo, or LinkedIn Sales Navigator for lead sourcing and list building
  • Experience troubleshooting third-party CRM integrations
  • Background managing budgets for sales tools and technology investments
RESPONSIBILITY PILLARS
Sales Tech Stack Ownership

You own the health of the sales technology ecosystem, end to end.

  • Administer and maintain Salesforce, Gong, Gong Engage, Apollo, and other sales platforms, ensuring seamless integration and performance
  • Handle day-to-day system errors and maintenance, keeping downtime to a minimum
  • Manage and troubleshoot third-party CRM integrations, resolving issues quicklyOversee the budget for sales tools and technologies, ensuring cost-effective, high-impact investments
  • Safeguard compliance with relevant data security and regulatory standards

You ensure the sales team always has clean data and a clear view of performance.

  • Develop and maintain dynamic lead lists for targeted campaigns
  • Run data validation and list hygiene processes to maintain lead quality
  • Use platforms like ZoomInfo, Apollo, and LinkedIn for targeted lead extraction and segmentation
  • Overhaul dashboards and reporting systems to give the sales team clear, actionable insights
  • Examine individual pipelines to spot trends and patterns in deal progression
Process Optimization, Training & Collaboration

You keep sales operations continuously improving and connected to the wider business.

  • Continuously analyze and refine sales processes to boost efficiency
  • Develop and monitor KPIs to measure the success of sales initiatives
  • Train and support the sales team on tools and systems so everyone can perform at their best
  • Collect and analyze customer feedback to surface trends and opportunities
  • Collaborate cross-functionally with Marketing, Client Support, and Development to align sales operations with business goals
ABOUT THE CLIENT

Our client is a US-based B2B software company that helps shippers and logistics teams control and reduce freight and parcel costs through analytics, rate optimization, and automated invoice management. They support businesses across retail, eCommerce, manufacturing, and other industries that depend on efficient shipping operations.

ABOUT GOTEAM

GoTeam is a people-first outsourcing company that connects Filipino professionals with global career opportunities. We provide long-term roles, competitive benefits, career development support, and access to AI upskilling through Project 100K – AI Certification for the Philippines.

At GoTeam, you are not just applying for a job. You are joining a community built around growth, purpose, wellness, and future-ready work.

Benefits of GOTEAM
Accelerate Your Personal Growth
  • Company-provided laptop + second monitor
  • Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
  • Option to enroll up to 4 additional dependents via salary deduction
  • Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility
  • Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
  • 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
  • Salary loan access (post-regularization)
  • Employee discounts, raffles, and Day-1 welcome gift
  • Opportunity to win a trip to Bali through company programs
Live Your Purpose
  • ₱10,000 referral bonus + opportunity to win a trip to Bali
  • Monthly gratitude events, team dinners, and leadership talks
  • 24/7 financial, legal, and counseling support (up to 4 family members)
  • Free telemedicine consultations
  • Virtual family events and prize opportunities
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