Sales Operations Lead | Admin & Order Excellence

Private Advertiser; Quezon City; On-site; PHP 391,000 - 558,000; Full time

Job summary

Private Advertiser in Metro Manila is seeking a Sales Admin Officer to lead the Sales Administration team and ensure smooth processing of orders, quotations, deliveries, and customer requests with outstanding service. You will work closely with the Sales Team and other departments to ensure accurate, timely transactions and strong customer satisfaction.

The role requires a degree in a related field, 3+ years in sales administration, and at least 1 year of supervisory experience.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Management, or any related field.
• At least 3 years of experience in Sales Administration, Sales Support, Customer Service, Order Processing, or a related field.
• At least 1 year of supervisory or team leadership experience.
• Strong leadership, communication, organizational, analytical, and problem-solving skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Knowledge of SAP or other ERP systems is an advantage.
• Detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment with a high level of accuracy.
• Demonstrates professionalism, integrity, accountability, and willingness to render overtime when necessary.

Responsibilities

• Supervise, guide, and coach the Junior and Senior Sales Assistants, including assigning workloads and monitoring team performance.
• Oversee the preparation and processing of sales quotations, sales orders, and other sales-related documents to ensure accuracy, completeness, and timely processing.
• Coordinate customer orders, deliveries, material requests, and other sales transactions with the Sales Team and other concerned departments.
• Monitor the status of sales transactions and ensure customer inquiries, requests, and concerns are addressed promptly and professionally.
• Maintain accurate sales records, ensure proper documentation, and prepare operational and sales-related reports.
• Identify operational issues and recommend process improvements to enhance efficiency and customer satisfaction.
• Ensure compliance with company policies, procedures, and service standards.

Skills

Leadership

Communication

Organization

Multi-tasking

Customer service

Order processing

Problem solving

Education

Bachelor's Degree in Business Administration or related field

Tools

SAP

MS Office

Job description

Private Advertiser in Metro Manila is seeking a Sales Admin Officer to lead the Sales Administration team and ensure smooth processing of orders, quotations, deliveries, and customer requests with outstanding service. You will work closely with the Sales Team and other departments to ensure accurate, timely transactions and strong customer satisfaction.

The role requires a degree in a related field, 3+ years in sales administration, and at least 1 year of supervisory experience.