Sales Admin Specialist: Order Processing & Customer Care

Private Advertiser; Marilao; On-site; PHP 223,000 - 391,000; Full time

Job summary

Private Advertiser is seeking a Sales Admin to support the sales team with order processing, customer communication, and recordkeeping. You will handle purchase orders, invoices, and maintain customer data while coordinating with internal teams to ensure smooth operations.

The ideal candidate has a diploma or degree in business administration or related field, experience in sales administration, and strong interpersonal and communication skills.

Qualifications

• College or high school diploma
• Associate's or Bachelor's degree in business administration or similar preferred
• Previous experience in sales administration, or a similar role
• Exceptional interpersonal and customer service skills
• Experience with industry software such as HubSpot CRM, Fresh sales, or similar
• Advanced knowledge of administrative recordkeeping
• Familiarity with sales reports and sales records
• Proficiency with word processing and spreadsheet software
• Excellent written and verbal communication skills

Responsibilities

• Receiving and processing purchase orders
• Issuing sales transaction invoices
• Verifying orders, including customers' personal information and payment details
• Contacting customers by phone or email to answer queries and obtain missing information
• Maintaining and updating sales and customer records
• Compiling monthly sales reportsExpediting orders through internal liaison
• Directing feedback from customers to relevant departments
• Identifying new products to add to those on offer
• Supporting the sales department with other administrative tasks, if requested

Skills

Interpersonal skills

Customer service

Communication skills

Education

College diploma

Associate/Bachelor's degree in business administration

Tools

HubSpot CRM

Freshsales

Job description

Private Advertiser is seeking a Sales Admin to support the sales team with order processing, customer communication, and recordkeeping. You will handle purchase orders, invoices, and maintain customer data while coordinating with internal teams to ensure smooth operations.

The ideal candidate has a diploma or degree in business administration or related field, experience in sales administration, and strong interpersonal and communication skills.