Sales Operations & Fulfillment Coordinator

Allegro MicroSystems, LLC; Muntinlupa; On-site; PHP 260,000 - 420,000; Full time

Job summary

Allegro MicroSystems, LLC in Alabang, Muntinlupa City, Philippines, is seeking a Sales Support Administrator to join the Global Sales organization in a non-customer facing role focused on accurate order fulfillment and system data integrity. You will liaise across Customer Service, Planning, Supply Chain, Manufacturing, Logistics, and Finance to keep orders on track.

You will process orders via Oracle/EDI, maintain schedules, investigate issues, and generate updates for stakeholders.

Qualifications

• Bachelor’s degree in Business Administration, Marketing or a related field.
• Excellent communication and interpersonal skills.
• Ability to work under pressure with a willing-to-learn and “can do” attitude.
• Good organizing and planning skills.
• Knowledge of Salesforce, ModelN, and Oracle would be advantageous.
• Proficient in MS Word, Excel, PowerPoint, Outlook.

Responsibilities

• Process and manage customer purchase orders, schedule releases, and order changes through Oracle, EDI, customer portals, and manual submissions.
• Maintain customer order schedules, including pull-ins, pushouts, quantity changes, delivery date revisions/schedules, and other order-related transactions.
• Review, validate, and resolve order entry issues, EDI exceptions, pricing discrepancies, MOQ concerns, and customer part number (CPN) requirements.
• Monitor and manage open orders, backlog, shipment status, and delivery commitments; provide timely updates to Customer Service and Sales teams.
• Coordinate initial expedite requests and schedule recovery activities with Planning and Supply Chain teams.
• Generate and distribute backlog reports, shipment advice, and operational updates to internal stakeholders.
• Partner with Logistics and Shipping teams to support shipment execution, carrier changes, tracking requests, and special shipping requirements.
• Submit and coordinate system requests related to customer master maintenance, pricing updates, CPN additions, and Oracle support issues.
• Monitor customer portals for demand changes, purchase orders, and schedule releases; ensure timely system updates and processing.
• Collaborate cross-functionally to resolve order fulfillment issues, supply constraints, and operational risks while supporting Allegro's revenue and customer service objectives.

Skills

Communication

Interpersonal skills

Organizing

Planning

Willing-to-learn

Can-do attitude

Education

Bachelor’s degree in Business Administration/Marketing or related field

Tools

Salesforce

ModelN

Oracle

Job description

Allegro MicroSystems, LLC in Alabang, Muntinlupa City, Philippines, is seeking a Sales Support Administrator to join the Global Sales organization in a non-customer facing role focused on accurate order fulfillment and system data integrity. You will liaise across Customer Service, Planning, Supply Chain, Manufacturing, Logistics, and Finance to keep orders on track.

You will process orders via Oracle/EDI, maintain schedules, investigate issues, and generate updates for stakeholders.