Remote Customer Service & Order Coordinator

Alpha Pioneer Marketing Pte Ltd; Manila; Remote; PHP 201,000 - 357,000; Full time

Job summary

Alpha Pioneer Marketing Pte Ltd in the Philippines seeks a detail-oriented Customer Service Representative to manage sourcing, sales quotations, shipments, and customer inquiries while supporting the sales process.

The role emphasizes accurate order processing, database maintenance, and coordinating with HQ for timely deliveries and billing. It offers work-from-home flexibility and standard weekday hours.

Qualifications

• Proven experience as a Customer Service Representative or similar role.
• Minimum Diploma in Business, Sales, Marketing, or related field.
• Attention to detail and problem-solving skills.
• Ability to work independently and manage time effectively.
• Ability to work well in a team and under pressure.

Responsibilities

• Process sales orders accurately and in a timely manner.
• Prepare and issue quotations.
• Maintain and update customer databases.
• Act as a point of contact for customers regarding orders, deliveries, and inquiries.
• Coordinate with HQ to ensure timely delivery, stock availability and billing.
• Support the sales team with administrative tasks.
• Ensure all sales documentation is compliant with company policies and procedures.

Skills

Customer service experience

Attention to detail

Time management

Team player

Education

Diploma in Business, Sales or Marketing

Job description

Alpha Pioneer Marketing Pte Ltd in the Philippines seeks a detail-oriented Customer Service Representative to manage sourcing, sales quotations, shipments, and customer inquiries while supporting the sales process.

The role emphasizes accurate order processing, database maintenance, and coordinating with HQ for timely deliveries and billing. It offers work-from-home flexibility and standard weekday hours.