Sales Operations & Client Relations Coordinator

ELIJAH ROYCE HOTEL & RESIDENCES INC.; Dasmariñas; On-site; PHP 223,000 - 335,000; Full time

Job summary

ELIJAH ROYCE HOTEL & RESIDENCES INC. is seeking a Sales Support specialist to assist the sales team with administrative tasks, including proposals, contracts, and correspondence.

The role requires coordinating with front office, reservations, housekeeping, and events to ensure seamless service delivery and maintaining client databases and CRM systems. You will prep daily to monthly sales reports, track leads and bookings, and help organize site inspections and client visits.

Qualifications

• Support the sales team with administrative tasks including preparing proposals, contracts, and correspondence.
• Coordinate with internal departments to ensure seamless service delivery.
• Maintain and update client databases, records, and CRM systems.
• Prepare daily, weekly, and monthly sales reports.
• Assist in organizing sales meetings, site inspections, and client visits.
• Track leads, follow-ups, and booking status.
• Ensure all documentation and contracts are accurate and properly filed.
• Assist in executing sales promotions and marketing campaigns.
• Provide excellent customer service and handle basic client concerns.

Responsibilities

• Prepare proposals, contracts, and correspondence to support the sales team.
• Coordinate with front office, reservations, housekeeping, and events to ensure seamless service delivery.
• Maintain and update client databases, records, and CRM systems.
• Generate daily, weekly, and monthly sales reports.
• Organize sales meetings, site inspections, and client visits.
• Track leads, follow-ups, and booking status.
• Verify that documentation and contracts are accurate and properly filed.
• Assist in executing sales promotions and marketing campaigns.
• Provide excellent customer service and address basic client concerns.

Skills

Proposal prep

Contracts

CRM software

Sales reporting

Coordination

Lead tracking

Documentation filing

Event organization

Customer service

Front office liaison

Tools

CRM systems

Job description

ELIJAH ROYCE HOTEL & RESIDENCES INC. is seeking a Sales Support specialist to assist the sales team with administrative tasks, including proposals, contracts, and correspondence.

The role requires coordinating with front office, reservations, housekeeping, and events to ensure seamless service delivery and maintaining client databases and CRM systems. You will prep daily to monthly sales reports, track leads and bookings, and help organize site inspections and client visits.