Sales Operations Analyst

IQVIA LLC; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

IQVIA LLC in Taguig City, Philippines, is hiring a Sales Operations Analyst to support internal Sales Teams through Salesforce and PSA processes. You will manage opportunities from Pipeline to Close, prepare SOW templates, coordinate resource hours, and help with project setup and pricing assistance.

Strong collaboration with Finance, Contracting, and Sales is essential. We seek a proactive, detail-oriented team player with 2–3 years in sales support or CRM-enabled operations, solid Excel

Qualifications

• Bachelor's Degree required.
• 2-3 years of experience in sales support or CRM-enabled operations preferred.
• Strong Excel knowledge and data precision essential.
• Experience with SFDC or CRM systems is a plus.

Responsibilities

• Manage Salesforce opportunities from Pipeline to Close, updating stages and revenue allocation.
• Prepare templates for Statements of Work and initial contract submissions.
• Coordinate PSA platform activities: resource hours, budgets, project assignment.
• Attend pipeline calls and post-call SFDC and PSA updates.
• Coordinate cross-functional teams (Business Leads, Contracting, Finance, Sales).
• Maintain the team's document repository and ensure information is up to date.
• Handle ad-hoc tasks and strategic planning with Account Managers.

Skills

SFDC (Salesforce)

Excel

CRM systems

Cross-functional teamwork

Microsoft 365

Education

Bachelor's Degree

Tools

PSA platform

SharePoint

Outlook

SAP

Job description

## Sales Operations AnalystApplylocations: Taguig City, Philippines: Taguig City, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 12, 2026 (12 days left to apply)job requisition id: R1548201Sales Operations Analysts in the Go To Market Partnership Center are responsible for the operational support of internal Sales Teams, Account Managers & Principals to ensure successful Lead to Order opportunity management throughout the sales cadence process.This role calls for proactive, detail-focused professionals with exceptional communication skills, capable of engaging effectively across all levels of the organization. Ideal candidates thrive on solving complex problems, excel in fostering cross-team collaboration, and are driven to deliver impactful results.**Essential Functions** • Management of Salesforce (SFDC) opportunities from Pipeline to Close. Includes: Updating of Stages and Forecast Category, Adding/Updating of Products and Revenue Allocation, producing pricing support documents, and processing deals with finance. • Assisting in preparing templates for Statements of Work and initial Contract submissions. • Coordination of Professional Services Automation (PSA) platform. Includes: Coordinating Pricing Assistants for Resource Hours and Budgets, Creating Projects and Assigning Principals in Charge and Project Managers. • Attend pipeline calls/ team meetings with internal clients as requested and perform Salesforce and PSA updates post-call. • Cross functional Team coordination (Business Leads, Contracting, Finance, Sales, etc.) to ensure smooth processing of opportunities. • Continuous, pro-active coordination with internal client contacts and business personnel, to foster and maintain relationships. • Maintain the team’s document repository making sure information are up to date. • Accomplish other Ad-Hoc tasks, business initiatives and special projects as needed. • Help in strategic planning and analysis with Account Managers/PICs as needed. **Qualifications** • Bachelor's Degree • 2-3 years of experience in sales support and customer service • Finance/Sales Operations/Customer Relationship Management background is preferred • Strong Excel knowledge • Preferrable with experience of Microsoft 365 applications (Outlook, Teams, SharePoint, etc.) • SAP and SFDC or any other CRM system knowledge is a benefit • Strong team player and accepts coaching opportunities positively • Flexibility and willingness to join a dynamic and fast-paced working environmentIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.