Sales Operations Manager | Cavite

TaskUs; Bacoor; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

TaskUs in Cavite seeks an Operations Manager responsible for leading Sales Operations with emphasis on team development and KPI achievement. You will optimize processes and drive a Ridiculously Good customer experience for our partners.

Requirements include 3+ years in CX operations and management, 1+ year in sales, and strong leadership, communication, and data-driven decision making in a fast-paced environment.

Qualifications

• At least 3 years of working experience in customer experience operations and management roles.
• At least 1 year sales experience.
• Skills in leading and managing an operations team.
• Good track record of meeting and delivering targets.
• Great verbal and written communications skills.
• Aptitude for multi-tasking and working in a fast-paced environment.
• Ability to take the lead in analyzing situations and data.

Responsibilities

• Devise effective plans on how each Teammate and Team Leader could reach their targets.
• Identify strengths and weaknesses of Teammates and Team Leaders and guide/develop them accordingly.
• Assign tasks that capitalize on strengths while addressing weaknesses.
• Gain the trust and respect of your team through regular one-on-one sessions.
• Add, improve, or eliminate daily processes to bolster duties and responsibilities.

Skills

Customer experience operations

Operations management

Sales experience

Leadership

Communication

Multi-tasking

Data analysis

Job description

## Sales Operations Manager | CaviteApplylocations: Bacoor, Cavite, Philippinesposted on: Posted Todaytime left to apply: End Date: September 28, 2026 (30+ days left to apply)job requisition id: R\_2607\_9355**About TaskUs:**TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. **What We Offer:**At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.What does an **Operations Manager** do? Think of yourself as the leader of your department, helping Teammates and Team Leaders reach their fullest potential and meet their KPIs/Targets consistently to make sure that they deliver a Ridiculously Good customer experience to our clients. Imagine going to work with one thing on your mind: solving operational business issues through innovation. Your tasks center on managing relationships with Teammates and Team Leaders, and developing their daily work-related skills and practices. As an **Operations Manager**, you will; ● Devise effective plans on how each Teammate and Team Leader could reach their targets; ● Identify the strengths and weaknesses of Teammates and Team Leaders and guide/develop them accordingly; ● Assign tasks that would capitalize Teammates and Team Leaders' strengths while addressing their weaknesses; and● Gain the trust and respect of your team members, which includes reaching out, having short chit-chats, and conducting regular one-on-one sessions that make them feel valued and respected. ● Add, improve, or eliminate daily processes and practices to bolster the aforementioned duties and responsibilities. Do you have what it takes to become an **Operations Manager**? **Requirements:** ● At least 3 years of working experience in customer experience operations and management roles● At least 1 year sales experience ● Skills in leading and managing an operations team ● Good track record of meeting and delivering targets ● Great verbal and written communications skills ● Aptitude for multi-tasking and working in a fast-paced environment ● Ability to take the lead in analyzing situations and data****How We Partner To Protect You:**** TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.****DEI:**** In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to *opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.*We invite you to explore all TaskUs career opportunities and apply through the provided URL **https://www.taskus.com/careers/.**Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.