Systems Data Analyst

RingCentral; Manila; On-site; PHP 669,600 - 892,800; Full time

Benefits offered by this job

Comprehensive HMO package

Paid time off

Quarterly performance bonus

Employee assistance programs

Job summary

RingCentral is seeking a Business Systems Analyst to optimize operations related to Sales Accounts data. You will work across multiple departments to implement and redesign business processes, ensuring data accuracy and integrity.

The role requires a minimum of 2 years of experience in business process design and systems analysis, with skills in Salesforce and data analysis. You will also benefit from a comprehensive HMO package and performance bonuses.

Qualifications

• Minimum 2 years of experience in business process design, documentation, or related work.
• Intermediate Python skills for data analysis and wrangling.
• At least 2 years experience as a Systems or Configuration Analyst.

Responsibilities

• Update and conduct ad-hoc or batch updates on Salesforce accounts according to Sales Rules of Engagement.
• Manage project tasks and cooperate with cross-functional teams.
• Conduct business process analysis and improvements on current rules/policies.

Skills

Business process design

Salesforce

Data analysis

SQL

Python

Tools

Salesforce

Microsoft Word

Excel

PowerPoint

Tableau

Hadoop

Job description

Business Systems Analyst – Sales Insights and Analytics

This role is responsible for working across multiple departments to support business process implementation and redesign initiatives that optimize operations related to reviewing Sales Accounts data in the organization.

Responsibilities

• Update and conduct ad‑hoc or batch updates on Salesforce accounts according to Sales Rules of Engagement; perform ETL processes to update data.
• Manage project tasks, cooperate with cross‑functional teams, and ensure milestones are achieved.
• Collaborate with leaders across different departments to develop requirements, build relationships and prioritize tasks.
• Review existing sales data to ensure integrity and accuracy, extracting, reviewing, and updating data using various tools.
• Conduct business process analysis and improvements on current rules/policies to define sales data/accounts and oversee their updates.
• Develop and document process workflows that improve team efficiency and ensure data accuracy.

Qualifications

• Translate business rules and processes into clear visual workflows.
• Minimum 2 years of experience in business process design, documentation, or related work.
• At least 2 years experience as a Systems or Configuration Analyst.
• Intermediate Python skills for data analysis and wrangling.
• Working knowledge of SQL and Salesforce (preferred).

Desired Qualifications

• Experience handling sales data via Salesforce.
• Excellent oral and written communication, listening, and presentation skills.
• Critical thinking and presentation skills for data interpretation and decision support.
• Hands‑on experience with CRM and business intelligence tools (e.g., Hadoop, Salesforce, Tableau).
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Advanced Salesforce reporting knowledge.
• Willingness to work a morning shift (6 am–3 pm Manila) and in a hybrid setup (10–11 days in office per month). “Hybrid setup” includes Cubao or Ortigas locations.

Benefits

• Comprehensive HMO package (medical and dental).
• Paid time off and paid sick leave.
• Quarterly performance bonus.
• Employee assistance and wellness programs.

Equal Opportunity Employer Statement

Acquire BPO is an equal‑opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.