Sales Manager (must have BPO- B2B exp)

TASQ; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

TASQ in Cebu is hiring a Sales Manager for an onsite role in Mandaue. You will oversee outbound telesales agents, drive exceptional customer experience, and ensure strong sales results.

Qualifications include 3–5 years in BPO sales leadership, a strong English communication ability, and proficiency in HubSpot and MS Office. A self-directed leader who can train, coach, and scale the floor will thrive in this role.

Qualifications

• 3 to 5 years of Sales Manager / Supervisor experience in a BPO operations environment.
• Strong leadership and communication skills; self-directed and ownership mindset.
• Experience in telecommunications or Telco sales is highly preferred.

Responsibilities

• Lead a team of outbound telesales representatives to hit aggressive sales targets.
• Set and review sales targets to ensure revenue, conversion rates, and KPIs are met.
• Conduct 2-week training sessions, role-playing, and manage nestings for new hires.
• Use performance data and QA insights to coach for better conversions.
• Ensure proper use of CRM (HubSpot) and maintain data accuracy and follow-ups.
• Scale the team by integrating new sales talent effectively.

Skills

Leadership

English communication

Coaching

Tools

HubSpot

Microsoft Office

Job description

Work Setup: Onsite (Mandaue, Cebu)

Work Schedule: 8pm - 5am

We are looking for a results-driven Sales Manager who thrives in the fast-paced world of outbound telecommunications. You will oversee and guide our tele sales agents in delivering exceptional customer experience while consistently achieving strong sales results.

Key Responsibilities:

• Performance:Lead a team of outboundtelesalesrepresentatives to consistently hit and exceed aggressivesalestargets.
• Sales Targets:Set and review sales targets, ensuring the team meets or exceeds set goals for revenue, conversion rates, and other KPIs.
• Training & Development:Take chargeofthe end-to-end lifecycle of new hires—conducting 2-week training sessions, role-playing, and managing the critical “nesting” period.
• Data-Driven Coaching:Use performance data and QA call-listening insights to provide actionable coaching that improves conversion rates.
• Operations & Process Compliance:Ensure accurate use of CRM systems (e.g., HubSpot) across the team while maintaining a high standard of data accuracy, call logging, and follow-ups.
• Scale the Business:Manage a steady flow of new salestalent, ensuring they are integrated effectively into the floor.

Requirements:

• Experience:Mandatory of 3 to 5 years of Sales Manager / Supervisor experience in a BPO operations environment.
• Leadership Style:Strong leadership and communication skills.A self-directed leader who takes ownership of their team’s results and doesn’t wait for instructions to solve problems.
• Industry Knowledge:Strong background in BPO sales-driven environments. Telecommunications (Telco) experience is highly preferred.
• Tools:Proficient in CRM software (e.g.,HubSpot) andMicrosoft Office applications, including (but not limited to)Outlook, Teams, Excel, Word, PowerPoint, as well asMicrosoft 365
• Communication:Exceptional English communication skills, both written and verbal.