Sales & Loyalty Specialist - Onsite San Mateo

Quantrics Enterprises Inc.; San Mateo; On-site; PHP 192,956 - 231,123; Full time

Benefits offered by this job

Php 19,000 base pay + Php 2,200 allowances

HMO with one free dependent

10 vacation leaves + 10 sick leaves

Life and accident insurance

Optical, medicine, and mental health reimbursement

6 months paid maternity leave

15 days paid paternity leave

Job summary

Quantrics Enterprises Inc. is seeking a qualified individual for a customer service role in San Mateo, Rizal. The position requires excellent communication skills in English and offers a base pay of Php 19,000 plus allowances. Responsibilities include selling communication products, addressing customer needs, and maintaining up-to-date product knowledge. Benefits include paid leaves, HMO with dependents, and maternity/paternity leave. Candidates must be at least 18 years old and willing to work onsite with a flexible schedule.

Qualifications

• Must be at least 18 years old.
• Willing to work onsite in San Mateo, Rizal.
• Flexible schedule including graveyard shifts.

Responsibilities

• Sell and upsell communication products and services.
• Proactively reach out to potential leads.
• Make outbound calls to existing customers.
• Understand customer needs through effective questioning.
• Provide product demos and current promotions.
• Build rapport and maintain professional communication.
• Address customer concerns and provide outstanding service.
• Implement strategies to retain customers.
• Maintain knowledge of all current products and services.
• Uphold professionalism and confidentiality.

Skills

Excellent English communication

Great interpersonal skills

Proficient in MS Office

Fast and accurate typing

Strong analytical skills

Previous BPO experience

Education

High school graduate

Job description

Quantrics Enterprises Inc. is seeking a qualified individual for a customer service role in San Mateo, Rizal. The position requires excellent communication skills in English and offers a base pay of Php 19,000 plus allowances. Responsibilities include selling communication products, addressing customer needs, and maintaining up-to-date product knowledge. Benefits include paid leaves, HMO with dependents, and maternity/paternity leave. Candidates must be at least 18 years old and willing to work onsite with a flexible schedule.