Sales Follow-Up Associate

Seller's Hub Inc.; Cavite City; On-site; PHP 288,000 - 432,000; Full time

Benefits offered by this job

Performance Bonus

Company Social Events

Paid training

Job summary

Seller’s Hub, Inc. is seeking a Sales Follow-Up Associate to focus on customer follow-ups, outbound calls, and sales conversion. You will engage interested and existing customers, re-engage abandoners, and guide them toward completing orders.

The role emphasizes fast response times, proactive outreach, and building positive customer relationships through chat and voice conversations. Training and development opportunities are offered.

Qualifications

• At least high school, senior high school, or college graduate (undergraduates are welcome)
• Strong written and verbal communication skills (Taglish-friendly)
• Comfortable doing outbound calls and customer follow-ups
• Experience in sales, customer service, telemarketing, or e-commerce is an advantage
• Sales-driven with strong persuasion and relationship-building skills
• Detail-oriented and organized
• Able to work in a fast-paced, target-driven environment

Responsibilities

• Conduct timely follow-ups via text, chat, and outbound calls to interested and existing customers
• Re-engage customers who showed interest but did not complete their purchase
• Ensure fast response times and proactive outreach to maximize sales opportunities
• Guide customers toward completing their orders and maintain positive relationships

Skills

Sales mindset

Outbound calls

Customer follow-ups

Communication skills

Taglish-friendly

Education

High school / Senior High or college graduate

Job description

On-site - Cavite 1-3 Yrs Exp High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus

Others

Company Social Events

Professional Development

Job Training, Professional Development

Are you a proactive communicator with a strong sales mindset? Seller’s Hub, Inc. is looking for a Sales Follow-Up Associate who will focus on customer follow-ups, outbound calling, and sales conversion by engaging interested and existing customers.

About Us:

Seller’s Hub, Inc. is a retail e-commerce company offering life-changing products — from health and wellness to garments. We value character, teamwork, and a passion for growth.

Customer Follow-Up & Conversion

• Conduct timely follow-ups via text, chat, and outbound calls to interested and existing customers
• Re-engage customers who showed interest but did not complete their purchase
• Ensure fast response times and proactive outreach to maximize sales opportunities
• Guide customers toward completing their orders
• Build and maintain positive relationships with customers through chat and voice communication
• Personalize conversations based on customer needs and purchase history
• Maintain consistent follow-up schedules to encourage repeat purchases

Upsell & Cross-Sell Execution

• Recommend relevant products based on customer purchase history
• Promote bundles, upgrades, and complementary products
• Help increase customer basket size and overall sales value

Inquiry Handling

• Respond to customer inquiries clearly and professionally
• Handle objections and provide suitable product recommendations
• Deliver excellent customer experience throughout the sales process

Data Tracking & Reporting

• Record customer interactions, follow-ups, and outcomes accurately
• Update CRM and tracking tools consistently
• Provide feedback on customer behavior and common objections

Qualifications:

• At least high school, senior high school, or college graduate (undergraduates are welcome)
• Strong written and verbal communication skills (Taglish-friendly)
• Comfortable doing outbound calls and customer follow-ups
• Experience in sales, customer service, telemarketing, or e-commerce is an advantage
• Sales-driven with strong persuasion and relationship-building skills
• Detail-oriented and organized
• Able to work in a fast-paced, target-driven environment

Why Join Us:

• Competitive salary + performance incentives
• Full-time employment with benefits
• Paid training and career development opportunities
• Supportive and growth-oriented work environment