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Business Process Outsourcing International, Inc. is seeking a Sales Engineer to support the sales team with technical expertise, developing solutions, and communicating value to customers.
The role bridges technical requirements with commercial objectives and involves close collaboration with cross-functional teams. You will conduct product presentations, prepare proposals, travel to customer sites, and strive to meet sales targets while delivering excellent pre- and post-sales technical
Position: Sales Engineer
Employment Type: Full-time
Work Setup: On-site
We are looking for a technically skilled and customer-focused Sales Engineer to support the sales team by providing technical expertise, developing appropriate solutions, and helping customers understand the value and application of the company's products and services. The ideal candidate can effectively bridge the gap between technical requirements and commercial objectives.
Understand customer requirements and recommend appropriate technical products, solutions, and applications.
Work closely with the Sales team to identify opportunities and develop effective technical sales strategies.
Conduct product presentations, technical demonstrations, and customer consultations.
Prepare technical proposals, quotations, specifications, and other sales documentation.
Provide technical explanations and clarify product capabilities, specifications, and applications to customers.
Conduct site visits, technical assessments, and product evaluations when required.
Collaborate with Engineering, Product Development, Operations, and other internal teams to develop customized solutions.
Respond to customer technical inquiries and provide pre-sales and after-sales technical support.
Assist in troubleshooting product or application concerns and coordinate with the appropriate technical teams for resolution.
Monitor project requirements, timelines, and deliverables to ensure customer expectations are met.
Develop and maintain strong relationships with customers, distributors, contractors, and other business partners.
Conduct market research and competitor analysis to identify new business and product opportunities.
Support product launches, exhibitions, trade shows, and other sales and marketing activities.
Prepare regular sales, pipeline, customer, and technical reports for management.
Achieve assigned sales targets, KPIs, and business development objectives.
Perform other related duties as assigned.
Bachelor's degree in Engineering, Electronics, Mechanical Engineering, Industrial Engineering, Electrical Engineering, or a related technical field.
Preferably with 1–3 years of experience in Sales Engineering, Application Engineering, Technical Sales, or a related role.
Fresh graduates with strong technical knowledge and excellent communication skills may also be considered.
Strong understanding of technical products, systems, equipment, or engineering solutions.
Excellent presentation, negotiation, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Customer-oriented with a strong commercial mindset.
Able to translate complex technical information into clear and understandable business solutions.
Willing to conduct customer visits and travel when required.
Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Knowledge of CRM, ERP, CAD, or other technical/software tools is an advantage.
Technical Sales & Solution Selling
Customer Relationship Management
Technical Presentation & Demonstration
Application & Product Knowledge
Business Development
Negotiation & Communication
Troubleshooting & Problem Solving
Project Coordination
Market & Competitor Analysis
Sales Target & Pipeline Management
The ideal candidate is someone who can understand a customer's technical needs, recommend the right solution, and effectively communicate its business value. They should be comfortable working with both technical and non-technical stakeholders and have the ability to turn technical expertise into successful sales opportunities and long-term customer relationships.