SALES ENGINEER

ENGTEK PRECISION PHILIPPINES, INC.; Calamba; On-site; PHP 300,000 - 420,000; Full time

Job summary

ENGTEK PRECISION PHILIPPINES, INC. is seeking a proactive customer service professional to serve as the primary contact for clients in Laguna.

You will respond to inquiries, coordinate with internal teams, and ensure timely resolution of concerns while building durable relationships with existing and prospective customers. The role requires strong communication, negotiation, data analysis, and forecasting skills.

Qualifications

• Experience in Manufacturing field.
• 2–3 years in customer service, client relations, sales, or account management.
• Experience handling customer inquiries, complaints, and relationship management.
• Strong communication skills, negotiation, data analysis, and forecasting.

Responsibilities

• Serve as the primary contact person for client concerns, inquiries, and requests
• Build and maintain strong relationships with existing and prospective clients
• Ensure timely resolution of customer complaints and issues
• Coordinate with internal departments to meet client requirements and expectations
• Maintain accurate client records and documentation
• Support sales and marketing initiatives to strengthen customer engagement

Skills

Customer service

Client relations

Sales

Account management

Communication

Negotiation

Data analysis

Forecasting

Job description

Serve as the primary contact person for client concerns, inquiries, and requests. Build and maintain strong relationships with existing and prospective clients. Ensure timely resolution of customer complaints and issues. Coordinate with internal departments to meet client requirements and expectations. Maintain accurate client records and documentation. Support sales and marketing initiatives to strengthen customer engagement.

Key responsibilities

Serve as the primary contact person for client concerns, inquiries, and requests

Build and maintain strong relationships with existing and prospective clients

Ensure timely resolution of customer complaints and issues

Coordinate with internal departments to meet client requirements and expectations

Maintain accurate client records and documentation

Support sales and marketing initiatives to strengthen customer engagement

About you

Experience in Manufacturing field

2 to 3 years of experience in customer service, client relations, sales, or account management (entry to mid-level roles)

Experience handling customer inquiries, complaints, and relationship management

Strong communication skills, negotiation, data analysis, and forecasting