Job Title: Customer Service Representative (Sales)
Location: Manila, Metro Manila, Philippines
Employment Type: Full‑Time, On‑Site
Shift: Night Shift Schedule
Overview
Discover your 100% YOU with MicroSourcing! This position is based at Global One, Eastwood, Libis, QC.
Benefits
- Competitive Rewards: Above‑market compensation, healthcare coverage on day one, dependents coverage, paid time‑off with cash conversion, group life insurance, and performance bonuses*
- Collaborative Spirit: Participate in company‑sponsored events and activities to engage with a positive work environment.
- Work‑Life Harmony: Flexible arrangements to balance work and life.
- Career Growth: Opportunities for continuous learning and advancement.
- Inclusive Teamwork: A diverse and inclusive culture that celebrates differences.
Job Responsibilities
- Demonstrate ongoing efforts to achieve or exceed performance expectations by meeting daily, weekly, and/or monthly sales targets.
- Deliver high quality, sustainable sales in the defined market.
- Take full accountability for any follow‑up action that is appropriate on behalf of the customer.
- Stay current with industry trends and market conditions to position MicroSourcing as a value added partner.
Qualifications
- Excellent communication skills and English fluency both written and verbal.
- Confident ability to sell on the phone – outbound cold‑calling ability.
- Strong pipeline management skills.
- Describe the qualifications the staff must have in terms of skills and capabilities.
Non‑negotiable Requirements
- Excellent communication skills and English fluency both written and verbal.
- Confident ability to sell on the phone – outbound cold‑calling ability.
- Strong pipeline management skills.
Prior Experience
- Graduate of any degree or vocational course; preferably a Marketing or Business degree.
- Working experience in sales – primarily outbound sales; inbound sales experience of at least 1 year.
- Preferably with work experience earned in the BPO or KPO industry.
- Experience in a fast‑paced and customer‑driven environment is essential.
- Self‑motivated, detail‑oriented, and highly organized.
- Hardworking and trainable.
- Pleasing and outgoing personality.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU: We embrace diversity and ensure an inclusive culture that celebrates every individual's contribution to our collective success and growth.
Terms & conditions apply.