SALES ASSOCIATE - DAET

Development Strategists International Consulting Inc.; Daet; On-site; PHP 120,000 - 160,000; Full time

Job summary

Development Strategists International Consulting Inc. is seeking a retail associate to welcome customers, assess needs, and recommend products. You will demonstrate features and help customers find the right items.

In this role you will drive sales, maintain store presentation, manage transactions at the POS, handle returns, and ensure accurate pricing while upholding high service standards.

Qualifications

• High school diploma or equivalent required; some roles may prefer an Associate's degree.
• Excellent verbal communication and interpersonal skills.
• Strong basic arithmetic and cash handling accuracy.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Welcome customers, identify needs, and offer expert product recommendations and demos.
• Meet or exceed sales targets by upselling, cross-selling, and promoting promotions.
• Maintain store visuals, restock shelves, set up displays, and ensure pricing accuracy.
• Process cash/card payments with POS, handle returns and refunds.
• Listen to complaints and resolve with empathy and professionalism.
• Keep product knowledge up-to-date to answer questions.

Skills

Communication

Math skills

Physical stamina

Education

High school diploma or equivalent

Associate's degree or equivalent

Job description

Key Responsibilities

• Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations. [1, 2]

• Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs. [1, 2, 3]

• Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate. [1, 2]

• Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds. [1, 2, 3]

• Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism. [1, 2, 3]

• Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries. [1, 2]

Essential Qualifications & Skills

• Education: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience. [1, 2]

• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers. [1, 2, 3]

• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions. [1, 2]

• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes. [1, 2, 3]