SALES ASSOCIATE - TANDAG

Development Strategists International Consulting Inc.; Tandag; On-site; PHP 201,000 - 290,000; Full time

Job summary

Development Strategists International Consulting Inc. is seeking a friendly retail associate to welcome customers, identify needs, and provide expert product recommendations and demonstrations.

You will drive sales through upselling, inform customers about promotions, maintain visual displays, restock shelves, and ensure accurate pricing tags. Daily tasks include operating the POS to process cash and card payments, handling returns, refunds, and resolving customer concerns with empathy.

Qualifications

• High school diploma or equivalent; some employers may prefer an Associate's degree or prior retail experience.
• Exceptional verbal communication and interpersonal skills to build rapport with buyers.
• Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions.
• Ability to stand and walk for extended periods, and lift up to 50 lbs for stocking and inventory.

Responsibilities

• Assist customers by identifying needs and recommending products.
• Drive sales through upselling, inform customers about promotions and loyalty programs.
• Maintain store appearance, restock shelves, set up displays, and ensure accurate pricing.
• Operate POS systems to process payments, returns, and refunds.
• Listen and resolve customer complaints with empathy and professionalism.
• Maintain up-to-date product knowledge to answer customer queries.

Skills

Communication

Math Skills

Physical Stamina

Education

High school diploma or equivalent

Associate's degree (preferred)

Job description

Key Responsibilities

• Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations. [1, 2]

• Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs. [1, 2, 3]

• Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate. [1, 2]

• Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds. [1, 2, 3]

• Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism. [1, 2, 3]

• Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries. [1, 2]

Essential Qualifications & Skills

• Education: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience. [1, 2]

• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers. [1, 2, 3]

• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions. [1, 2]

• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes. [1, 2, 3]