Retail Sales Assistant

Lifestyle Enterprises Corporation; Parañaque; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail company in Metro Manila seeks a Customer Service Associate. Responsibilities include greeting customers, processing sales, restocking merchandise, and ensuring store cleanliness. The ideal candidate will have strong communication and customer service skills, a positive attitude, and proficiency in cash handling. A high school diploma is preferred. This position demands the ability to stand long hours and an eagerness to help customers make purchases.

Qualifications

• Ability to communicate clearly and build rapport with customers.
• Positive attitude with patience and calmness in stress.
• Proficiency in handling money accurately.
• Ability to keep things orderly and attention to detail.
• Ability to stand for extended periods and lift light merchandise.

Responsibilities

• Greet customers and assist with product inquiries.
• Process sales and manage payments using POS.
• Restock shelves and maintain store appearance.
• Ensure store organization and cleanliness.
• Perform administrative tasks to assist sales staff.

Skills

Communication and interpersonal skills

Customer service skills

Basic math and cash handling

Organizational skills

Physical ability

Education

High school diploma or equivalent

Tools

POS systems

Job description

Responsibilities

• Customer service: Greet customers, answer questions, and help them find products. Inform them about promotions and deals.
• Sales and transactions: Process sales using a cash register or point-of-sale (POS) system, handle payments, and manage returns.
• Inventory and merchandising: Restock shelves, organize merchandise, and maintain a clean and visually appealing sales floor.
• Store maintenance: Ensure the store is tidy and well-organized.
• Administrative support: Perform general administrative tasks, which may include processing sales reports or other duties to support senior sales staff.

Required skills and qualifications

• Communication and interpersonal skills: Ability to communicate clearly and build rapport with customers.
• Customer service skills: A positive attitude and the ability to remain patient and calm, even in stressful situations.
• Basic math and cash handling: Proficiency in handling money accurately.
• Organizational skills: Ability to keep things orderly and pay attention to detail.
• Physical ability: Ability to stand for extended periods and lift light merchandise.
• Education: A high school diploma or equivalent is typically preferred.

Additional requirements

• Computer literacy: Familiarity with POS systems and basic computer data entry.
• Initiative: Ability to work independently and use initiative.
• Sales skills: Confidence and the ability to encourage customers to make purchases.