SALES ASSOCIATE - batangas

Development Strategists International Consulting Inc.; Batangas City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Development Strategists International Consulting Inc. in Batangas is seeking a friendly Retail Sales Associate to greet customers, identify needs, and recommend products. You will handle POS transactions, promotions, stocking, and store presentation to deliver a positive shopping experience.

Strong communication and basic math skills are essential, along with stamina to stand for long periods. Prior retail experience is a plus; a high school diploma is required.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Basic arithmetic for cash handling and transactions.
• Ability to stand for long periods and lift moderate weights.

Responsibilities

• Welcome customers warmly and identify their needs.
• Provide product recommendations and demonstrations.
• Upsell, cross-sell, and inform customers about promotions or loyalty programs.
• Maintain store appearance, restock shelves, and display merchandise.
• Operate POS systems for cash and card payments, returns, and refunds.
• Resolve customer complaints with empathy and professionalism.
• Stay updated on product features and store policies to answer queries.

Skills

Communication

Math skills

Physical stamina

Education

High school diploma

Job description

Key Responsibilities

• Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations. [1, 2]

• Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs. [1, 2, 3]

• Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate. [1, 2]

• Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds. [1, 2, 3]

• Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism. [1, 2, 3]

• Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries. [1, 2]

Essential Qualifications & Skills

• Education: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience. [1, 2]

• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers. [1, 2, 3]

• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions. [1, 2]

• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes