SALES ASSOCIATE - LIPA

Development Strategists International Consulting Inc.; Tangob; On-site; PHP 180,000 - 240,000; Full time

Job summary

Development Strategists International Consulting Inc. is seeking a friendly Retail Associate to welcome customers, assess needs, and recommend products in a busy store environment in the Philippines.

You will drive sales through upselling, maintain appealing displays, handle POS transactions, and resolve issues with patience. The role requires good communication, basic math, and physical stamina to stand and stock shelves daily.

Qualifications

• Education: High school diploma or equivalent; Associate's degree is a plus.
• Strong verbal communication and interpersonal skills.
• Basic arithmetic and numerical accuracy for transactions.

Responsibilities

• Greet customers and identify needs; provide product recommendations.
• Meet sales targets through upselling and promotions.
• Maintain store appearance, restock, and price tags.
• Process POS transactions, returns, and refunds.
• Resolve customer concerns with empathy.
• Stay updated on product features and store policies.

Skills

Communication

Math Skills

Physical Stamina

Education

High school diploma

Associate's degree or experience

Job description

Key Responsibilities

• Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations. [1, 2]

• Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs. [1, 2, 3]

• Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate. [1, 2]

• Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds. [1, 2, 3]

• Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism. [1, 2, 3]

• Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries. [1, 2]

Essential Qualifications & Skills

• Education: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience. [1, 2]

• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers. [1, 2, 3]

• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions. [1, 2]

• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes