Sales Associate

CIM Technologies Inc.; Philippines; On-site; PHP 450,000 - 650,000; Full time

Job summary

CIM Education Center in the Philippines is seeking a results-driven sales professional to promote and sell training services through outbound calls, lead generation, and proactive client engagement. You will manage prospect data and actively support training delivery from pre-sales to post-sales.

You will identify market needs, tailor solutions, and collaborate with the Technical Solutions Team to ensure successful delivery, enrollment targets, and strong client relationships for CIM Education

Qualifications

• Experience in B2B sales and training services preferred.
• Ability to identify customer requirements and tailor training solutions.
• Strong communication and negotiation skills.
• Data-driven with CRM updates and accurate records.
• Target-driven with proven track record in achieving targets.

Responsibilities

• Make outbound calls to potential clients in the AEC and Manufacturing sectors.
• Present training programs, courses, schedules, and benefits clearly to prospects.
• Identify and understand prospects' needs to recommend suitable training.
• Handle inquiries and objections; follow up to convert prospects into enrollments.
• Generate and qualify leads through cold calling and other activities.
• Maintain accurate CRM records of calls, interactions, and enrollment status.
• Coordinate with Technical Solutions Team to support training delivery.
• Prepare proposals, costing, quotations, and sales reports.
• Monitor forecasts, pipeline activities, and individual performance.
• Provide pre-sales and post-sales support for a positive client experience.
• Collaborate with departments to ensure smooth delivery of training services.
• Achieve or exceed monthly sales and enrollment targets.
• Identify new business opportunities and nurture client relationships for CIM Education Center.

Skills

Outbound calls

Lead generation

CRM management

Customer engagement

Sales presentations

Proposal preparation

Forecasting & pipeline

Tools

CRM software

Job description

Responsible for promoting and selling training services through outbound calls, lead generation activities, and effective customer engagement. The role involves managing prospect databases and actively supporting the delivery of training courses from pre-sales to post-sales.

Expected to identify market demands, understand customer requirements, recommend appropriate training solutions, and contribute to achieving the Education Center's sales and enrollment targets.

Key Responsibilities

• Make outbound calls to potential clients, particularly within the AEC and Manufacturing sectors, using provided and self-generated leads and databases.

• Present and explain training programs, courses, schedules, and benefits clearly and confidently to prospective clients.

• Identify and understand the needs, challenges, and requirements of prospects to recommend suitable training programs.

• Handle client inquiries and objections professionally and conduct timely follow-ups to convert prospects into enrollments.

• Generate and qualify leads through cold calling and other lead-generation activities.

• Maintain accurate and updated records of calls, client interactions, feedback, follow-ups, and enrollment status in the CRM system.

• Coordinate with the Technical Solutions Team to support the proper implementation of public and customized/special-schedule training courses.

• Prepare proposals, costing, quotations, and sales reports necessary to support successful deal closure.

• Monitor sales forecasts, pipeline activities, and individual sales performance.

• Provide appropriate pre-sales and post-sales support to ensure a positive client experience.

• Collaborate with relevant departments to ensure the smooth delivery and implementation of training services.

• Achieve or exceed monthly sales, enrollment, and outbound call targets.

• Contribute to the continuous growth and development of CIM Education Center by identifying new business opportunities and maintaining strong client relationships.