After Sales Admin Assistant - 2 Yrs Experience Brgy. Santol, Qc

Dempsey Resource Management Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A human resources management firm seeks a candidate for a role focused on sales and marketing support. Responsibilities include assisting sales teams, managing customer databases, and executing marketing campaigns. The ideal candidate should have a Bachelor's degree in a related field and 1–2 years of experience in a similar role. Proficiency in Microsoft Office and strong organizational skills are essential. This position is based in Quezon City, Philippines.

Qualifications

• 1–2 years of experience in a sales, marketing, or administrative support role preferred.
• Strong organizational skills and multitasking abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Assist the sales team in processing customer orders and inquiries.
• Help manage and update the company's website and social media platforms.
• Handle general office administration tasks, such as filing and managing supplies.

Skills

Strong organizational and multitasking skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office Suite

Familiarity with editing tools

Attention to detail

Ability to work independently

Positive attitude toward learning

Education

Bachelor's degree in Marketing, Business Administration, Communications, or related field

Tools

Microsoft Office Suite

Canva

Adobe Photoshop

Corel Draw

Job description

Qualifications

• Education: Bachelor's degree in Marketing, Business Administration, Communications, or any related field
• Experience: At least 1–2 years of experience in a sales, marketing, or administrative support role (preferred)
• Skills:
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with editing tools such as Canva, Adobe Photoshop, Corel Draw, etc.
• Attention to detail and ability to manage deadlines
• Ability to work independently and as part of a team
• Proactive, with a positive attitude toward learning and taking on new challenges

Responsibilities

Sales Support

• Assist the sales team in processing customer orders, quotes, and inquiries
• Maintain and update customer databases and CRM systems
• Track sales leads and assist in following up with potential clients
• Coordinate sales meetings, including scheduling, preparing agendas, and taking meeting minutes
• Prepare sales reports and presentations for the management team

Marketing Support

• Assist in the execution of marketing campaigns, both digital and traditional
• Help manage and update the company's website and social media platforms
• Assist in the creation of marketing materials such as brochures, flyers, email newsletters, and social media content
• Monitor and report on the effectiveness of marketing campaigns
• Coordinate events, webinars, and trade shows as needed

Administrative Tasks

• Handle general office administration tasks such as filing, photocopying, and managing office supplies
• Maintain marketing calendars and ensure deadlines are met
• Prepare and process invoices related to sales and marketing expenses
• Process insurance documentation
• Respond to customer and client inquiries through phone, email, or other communication channels
• Manage and distribute internal communications within the sales and marketing team

Data Entry & Reporting

• Maintain accurate records of sales and marketing data
• Input and update information in spreadsheets, databases, and CRM systems
• Generate and distribute regular reports on sales performance, marketing activities, and other KPIs

Collaboration & Coordination

• Work closely with the sales and marketing teams to ensure the timely execution of tasks and projects
• Coordinate with other departments, such as finance and operations, to ensure seamless delivery of services to clients
• Assist in the preparation of budget reports and allocation of marketing funds

Customer Relationship Management

• Assist in maintaining positive relationships with existing and potential clients
• Support post-sale activities, ensuring customer satisfaction and assisting with queries or follow-ups
• Manage correspondence with clients regarding promotional offers or new product launches