Position Summary
The Sales Assistant supports the sales team in delivering IT products and solutions by coordinating quotations, orders, deliveries, invoicing, and customer communications. The role ensures accurate documentation, timely follow-up, and smooth coordination among customers, suppliers, and internal teams.
Key Responsibilities
- Prepare quotations, sales presentations, and contract-related documents accurately and on time.
- Coordinate with suppliers to obtain pricing, stock availability, lead times, and warranty information, and consolidate quotation comparisons.
- Process customer purchase orders and maintain accurate sales order records.
- Coordinate with procurement, logistics, and technical teams to track delivery, installation, and customer acceptance.
- Assist with invoicing and payment documentation, and follow up on payment status in coordination with Finance and customer contacts.
- Handle routine customer inquiries, provide quotation and order updates, and coordinate technical or service requests with the relevant teams.
- Maintain accurate customer, sales opportunity, quotation, and order records.
- Prepare regular sales reports and follow up on pending actions, deadlines, and outstanding issues.
Qualifications and Skills
- Experience in sales administration, order management, or customer service; experience in the IT industry is an advantage.
- Proficiency in Microsoft Excel and PowerPoint, with familiarity with quotation, order processing, and invoicing procedures.
- Good written and verbal English communication skills, with the ability to coordinate effectively across teams and with customers and suppliers.
- Strong attention to detail, organizational skills, and the ability to manage multiple tasks and meet deadlines.
- A proactive and reliable approach to following up on tasks and resolving routine administrative issues.