Overview
We are seeking a motivated and customer-focused Sales Assistant to join our team. The Sales Assistant will support the sales team in delivering excellent customer service, managing stock, and ensuring a smooth shopping experience for customers. This role requires strong communication skills, attention to detail, and a proactive attitude to drive sales and meet company targets.
Responsibilities
- Assist customers with product selection, queries, and purchases.
- Provide exceptional customer service to enhance the shopping experience.
- Process transactions accurately using the point-of-sale system.
- Maintain a clean and organized sales floor and stockroom.
- Replenish and arrange stock to ensure product availability.
- Support the sales team in achieving sales targets and KPIs.
- Assist in visual merchandising and promotional displays.
- Handle customer complaints and escalate issues when necessary.
- Stay updated on product knowledge and promotions.
Qualifications
- High school diploma or equivalent (preferred).
- Previous retail or sales experience is an advantage.
- Strong interpersonal and communication skills.
- Ability to work well in a team and independently.
- Basic computer skills and familiarity with sales systems.
- A positive attitude and willingness to learn.
- Flexibility to work weekends, holidays, and shifts as required.