Sales Assistant

EL - Slippers & Shoes; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail footwear company in Iloilo City is seeking a motivated Sales Assistant. Responsibilities include assisting customers, processing transactions, maintaining store organization, and monitoring stock levels. Ideal candidates should have a high school diploma, sales experience, and strong communication skills. This role is ideal for those passionate about customer service.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail, sales, or customer service experience is an asset.
• Familiarity with Point of Sale systems is a plus.

Responsibilities

• Greet and assist customers with product knowledge.
• Process sales transactions and handle cash and card payments.
• Maintain a clean and organized store area.
• Monitor stock levels and assist with inventory management.
• Support sales promotions and upselling techniques.
• Handle customer inquiries and resolve complaints.
• Collaborate with the sales team to achieve sales goals.
• Stay updated on product knowledge and trends.

Skills

Strong communication and interpersonal skills

Excellent customer service and problem-solving abilities

Sales and negotiation skills

Basic math skills

Organizational skills

Education

High school diploma or equivalent

Tools

POS (Point of Sale) systems

Job description

Overview

We are seeking a motivated and customer-oriented Sales Assistant to join our team. The ideal candidate will assist customers, provide product recommendations, handle transactions, and contribute to achieving sales targets. This role requires excellent communication skills, a proactive attitude, and a passion for delivering outstanding customer service.

Responsibilities

• Greet and assist customers, providing product knowledge and recommendations
• Process sales transactions, handle cash and card payments, and issue receipts
• Maintain a clean and organized store/display area
• Monitor stock levels and assist with restocking and inventory management
• Support sales promotions and upselling techniques
• Handle customer inquiries and resolve complaints professionally
• Collaborate with the sales team to achieve sales goals
• Stay updated on product knowledge and industry trends

Education & Experience

• High school diploma or equivalent (preferred)
• Previous retail, sales, or customer service experience (preferred but not always required)
• Familiarity with POS (Point of Sale) systems and cash handling is a plus

Skills & Competencies

• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Ability to work well in a team and independently
• Sales and negotiation skills to encourage purchases
• Basic math skills for handling transactions
• Organizational skills to maintain stock and product displays