Sales And Service Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a dynamic Service Sales Officer to drive growth in professional services and ICT solutions. You will engage clients through consultative selling, bridge customer needs with our technical teams, and ensure successful service engagements.

You will manage end-to-end sales cycles, generate new business, coordinate with operations, and strive for high customer satisfaction and recurring revenue through strong relationships and market insights.

Responsibilities

• Engage clients to understand business requirements and tailor ICT solutions.
• Lead deal execution from qualification to contract closure.
• Expand services portfolio via prospecting, referrals, and business development.
• Coordinate with technical and operations teams to ensure delivery and billing.
• Build long-term client relationships to promote recurring business.
• Monitor ICT trends and feedback to inform new go-to-market strategies.
• Foster a collaborative, customer-first, results-driven culture.

Job description

About the Role:

We are seeking a dynamic and skilled Service Sales Officer to drive the growth of our professional services and ICT solutions. In this role, you won't just sell services—you will engage clients through consultative selling, bridge customer needs with our technical teams, and ensure high-impact project implementations that deliver long-term value. If you thrive in enterprise IT sales and love turning complex client challenges into successful service engagements, this is your stage.

What You'll Do:

• Drive Consultative Sales: Engage clients to understand their business requirements, identify technology challenges, and recommend tailored ICT solutions and professional services.
• Manage End-to-End Sales Cycles: Lead deal execution from qualification, client presentations, and proposal/quotation preparation to contract negotiation and successful deal closure.
• Generate New Business: Expand our services portfolio through active prospecting, networking, referrals, and strategic business development activities.
• Bridge Teams & Operations: Work closely with technical and operations teams to coordinate client requirements, ensure smooth project delivery, and maintain accurate billing documentation.
• Ensure Customer Satisfaction: Act as the main liaison for client concerns, building strong, long-term relationships to promote recurring business growth.
• Drive Market Intelligence: Monitor ICT industry trends, emerging service opportunities, competitor activities, and client feedback to contribute to new go-to-market strategies.
• Cultivate Culture: Foster a collaborative, customer-first, and results-driven work environment where team goals are consistently exceeded.