Sales and Marketing Assistant

J&T Express; Taguig; On-site; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Paid training

Pay raise

12 Leave Credits

Job summary

J&T Express in Taguig invites a proactive Sales and Business Development professional to promote J&T Home services and expand the customer base within the BGC area. You will drive parcel volume, revenue, and customer satisfaction.

Responsibilities cover acquiring new customers, coordinating with stations, supporting shipments, and participating in marketing campaigns, with a focus on maintaining brand visibility and compliance with procedures.

Qualifications

• Promote J&T Home services to potential customers.
• Identify and acquire new customers within the assigned area.
• Achieve monthly sales and business development targets.
• Coordinate with stations and operational teams regarding pickups, deliveries, and service issues.
• Monitor customer shipment activities and provide necessary support.
• Prepare daily, weekly, and monthly performance reports.
• Assist in onboarding and guiding new J&T Home agents or partners.
• Represent J&T Home professionally at all times.

Responsibilities

• Promote J&T Home services to potential customers.
• Identify and acquire new customers within the assigned area.
• Achieve monthly sales and business development targets.
• Coordinate with stations and operational teams regarding pickups, deliveries, and service issues.
• Monitor customer shipment activities and provide necessary support.
• Prepare daily, weekly, and monthly performance reports.
• Assist in onboarding and guiding new J&T Home agents or partners.
• Represent J&T Home professionally at all times.

Job description

Job Responsibilities

• Promote J&T Home services to potential customers.

• Identify and acquire new customers within the assigned area.

• Achieve monthly sales and business development targets.
  

Customer Relationship Management

• Maintain good relationships with existing customers and partners.

• Address customer inquiries, concerns, and complaints promptly.

• Ensure customer satisfaction and service quality.
  

Business Development

• Conduct market surveys and identify business opportunities.

• Develop strategies to increase parcel volume and revenue.

• Establish partnerships with local businesses and communities.
  

Operations Coordination

• Coordinate with stations and operational teams regarding pickups, deliveries, and service issues.

• Monitor customer shipment activities and provide necessary support.

• Ensure compliance with company operational procedures.
  

Marketing and Brand Promotion

• Participate in marketing campaigns and promotional activities.

• Distribute marketing materials and promote J&T Home programs.

• Maintain proper brand image and visibility within the assigned territory.
  

Reporting and Documentation

• Prepare daily, weekly, and monthly performance reports.

• Maintain accurate customer records and sales data.

• Submit required documents and reports to management on time.
  

Training and Support

• Assist in onboarding and guiding new J&T Home agents or partners.

• Provide product and service information to customers and stakeholders.

• Participate in company training and development programs.
  

Compliance and Professional Conduct

• Adhere to company policies, regulations, and ethical standards.

• Protect customer information and company data confidentiality.

• Represent J&T Home professionally at all times.
  

Key Performance Indicators (KPIs)

• New customer acquisition

• Parcel volume generation

• Revenue achievement

• Customer satisfaction score

• Reporting accuracy and timeliness
  

Job Type: Full-time

Benefits

• Paid training

• Pay raise

• 12 Leave Credits

Work Location: In person (BGC, Taguig)

Work Schedule: 6 working days a week