Logistic Specialist

Ms. Awoo Enterprise Corporation; Laguna; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics company in Laguna is seeking a Logistics Specialist to manage all shipping activities and ensure smooth order fulfillment. Responsibilities include coordinating with courier partners, monitoring shipments, and assisting warehouse staff with outgoing parcels. Ideal candidates should have experience in logistics or the J&T Admin Portal, possess strong attention to detail, and be able to work under pressure.

Qualifications

• Experience with J&T Admin Portal or e-commerce logistics is an advantage.
• Basic knowledge of shipping, courier processes, and order fulfillment.
• Able to work under pressure and handle multiple tasks.

Responsibilities

• Create, book, and process shipments through J&T Admin/Express Portal.
• Monitor parcel status until delivery is completed.
• Assist warehouse staff in sorting and organizing outgoing parcels.

Skills

Attention to detail

Communication skills

Coordination

Time management

Problem-solving

Education

College level/graduate

Tools

Excel

J&T Admin Portal

E-commerce Seller Centers

Job description

The Logistics Specialist – J& T Admin is responsible for managing all J&T Express shipping activities, ensuring smooth order fulfillment, accurate booking, and timely dispatch of parcels. The role coordinates with courier partners, monitors shipments, resolves delivery issues, and supports overall logistics operations for the company.

Duties and Responsibilities

Shipment Processing & Coordination:

• Create, book, and process shipments through J&T Admin/Express Portal.
• Prepare waybills, packing lists, and shipping documents accurately.
• Ensure parcels are properly packed, labeled, and ready for pickup.
• Coordinate daily pickup schedules with J&T riders and team leads.

Tracking & Monitoring:

• Monitor parcel status until delivery is completed.
• Track delays, RTS (Return to Sender), or lost parcels.
• Communicate with J&T support for concerns and elevate issues when necessary.
• Update customers on shipment status when required.

Logistics Support:

• Verify parcel weights, dimensions, and shipping fees.
• Maintain records of daily shipments, cancellations, and returns.
• Assist warehouse staff in sorting and organizing outgoing parcels.
• Ensure compliance with company and J&T shipping guidelines.

Administrative Tasks:

• Maintain accurate shipping logs and reports.
• Prepare daily, weekly, and monthly shipment summaries.
• Report any discrepancies or shipment issues to the logistics supervisor.
• Coordinate with Shopee/Lazada admin team for orders requiring J&T shipping.

Qualifications

• At least College Level/Graduate preferred.
• Experience with J&T Admin Portal or e-commerce logistics is an advantage.
• Basic knowledge of shipping, courier processes, and order fulfillment.
• Computer literate (Excel/Sheets, J&T Portal, E-commerce Seller Centers).
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Able to work under pressure and handle multiple tasks.
• Willing to work on weekends, shifting schedules, or peak season overtime.

Key Competencies

• Logistics & Courier Processing
• Data Entry Accuracy
• Time Management
• Problem-Solving
• Communication
• Organization Skills
• Customer Handling (for delivery concerns)