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Cloudstaff in Manila seeks a detail‑oriented sales administrator to support a busy client operations workflow. You will own inquiries, build quotes, manage orders, and ensure CRM records are accurate while coordinating with suppliers and the warehouse.
The role emphasizes strong written English, CRM proficiency, and the ability to juggle multiple systems such as Xero, HubSpot, and inventory tools to keep processes running smoothly and on time.
Why this role exists
Client needs to spend his time building the business: systems, products, suppliers and growth.
Your job is to run the day-to-day so he can. Within 6 weeks you should be doing at least 80% of
the tasks in this document w/o the client.
You own
Every enquiry and deal in HubSpot, from first email to delivered fence
Quotes, follow-ups and customer emails
Invoices, payments and the books in Xero
Sales orders, freight and the warehouse
Keeping files, stock and data correct
Client keeps
All phone calls with customers and builders
Pricing, discounts and credit terms
Approving every payment
Technical and compliance answers
Complaints and warranty decisions
You work
together on:
Closing deals: you prepare, client calls
Big or unusual quotes
Supplier and container orders
Problems after delivery
Improving these SOPs