Sales Operations Coordinator

KamelMedia; Mabalacat; Presencial; PHP 360.000 - 540.000; Jornada completa

Descripción de la vacante

KamelMedia is seeking a highly organised Sales Operations Coordinator to support our commercial team and ensure day-to-day sales and account operations run smoothly on site in the Philippines.

You will manage onboarding, documentation, CRM records, billing coordination, and cross-team collaboration, thriving under tight deadlines and delivering accurate records and timely invoicing.

Formación

• Minimum 3 years in Sales Operations, Commercial Operations, or Sales Administration.
• Experience supporting B2B or B2C environments.
• Strong organisational skills and ability to manage multiple deadlines.
• Excellent written and verbal communication across teams.
• Fluent written and spoken English; capable of liaising with European contacts.

Responsabilidades

• Coordinate sales and account administration from initial requests through onboarding and ongoing support.
• Prepare, review and maintain sales docs, agreements and onboarding requirements.
• Track client requirements, implementation activities and deliverables with internal teams.
• Manage day-to-day account requests, follow-ups and issue resolution.
• Support billing and invoicing by coordinating documents and info.
• Maintain accurate CRM records, accounts and pipeline data.
• Flag discrepancies, delays and communicate updates to stakeholders.
• Maintain and improve process documentation and workflows.

Conocimientos

3+ years experience

Organisational skills

Communication skills

English fluency

On-site availability

Descripción del empleo

About the role

We are looking for a highly organised and detail-oriented Sales Operations Coordinator to support our commercial team and ensure the smooth execution of day-to-day sales and account operations. This role involves coordinating client onboarding, managing sales documentation, creating and following up on Jira tickets, maintaining accurate CRM records, supporting billing administration, and working closely with internal teams to ensure requests and deliverables are completed accurately and on time. The ideal candidate is proactive, dependable, and capable of managing multiple priorities according to processes and keep tight deadlines. Precision matters here, because small errors in records or invoices affect partner relationships and revenue.

Key responsibilities

• Coordinate sales and account administration, from initial requests through onboarding and ongoing account support.

• Prepare, review, and maintain sales documentation, agreements, onboarding requirements, and commercial records.

• Coordinate with internal teams to track client requirements, implementation activities, and deliverables through completion.

• Manage day-to-day account requests and ensure timely follow-ups and resolution of outstanding items.

• Support billing and invoicing administration by coordinating required documents and addressing missing information.

• Maintain accurate and up-to-date CRM records, account information, and sales pipeline data.

• Monitor operational requirements, flag discrepancies or potential delays, and communicate updates to relevant stakeholders.

• Maintain process documentation and identify opportunities to improve workflows and administrative efficiency.

About you

• At least 3 years of experience in Sales Operations, Commercial Operations, Sales Administration, Account Coordination, or a similar role.

• Experience supporting a B2B or B2C commercial environment.

• Strong organisational skills, attention to detail, and the ability to manage multiple priorities and deadlines.

• Excellent written and verbal communication skills, with the ability to coordinate effectively across teams.

• Fluent written and spoken English, including with European business contacts.

• Comfortable working mid shift (Philippine time) and on-site on a long-term basis.

• Proficiency in Microsoft Office or Google Workspace and experience maintaining accurate business records.

• Familiarity with CRM systems, client onboarding, contracts, or invoicing processes is an advantage.

• A proactive, solutions-oriented mindset with the ability to work independently and take ownership of assigned tasks.