Work From Office - This is a Work-from-office setup based in Mabalacat.
The purpose of this role is to provide timely and accurate estimation and customer service to our target customer base. Our Estimators enable and work closely with the Sales team by thoroughly understanding the details of each project application and how our products will be applied to realize the architect's design.
Scoping:
- Able to understand Architectural plans and has an eye for the company's products (or similar) in detail.
- Accurately and neatly mark up all areas where the product is shown
Data Entry
- Accurately transfers data between software (Excel, Salesforce, Bluebeam)
BOQ Meetings:
- Can run through the marked-up plans and product application clearly and allow customers to understand the system.
- Assist with any questions or concerns the customer might raise about the quantities or product.
Quoting:
- Can use Price & Spec tool and estimating calculator to ensure pricing forstandard and non-standard specifications are accurate
Behavioural Competencies
- Enablement: Provides encouragement and assistance to help an idea or project move forward
- Assist project consultant to move the project forward and come out with a win
- Can identify potential products that we could supply but are not currentlyspecified for.
Agility makes the ship go faster.
- Able to handle multiple projects/requirements effectively
- Can manage multiple projects at once and can change between them swiftly ifone becomes a higher priority
Customer focus
- Ability to understand and effectively meet customer requirements
- Assist with customers' needs and wants via email and phone communication
- Has the product knowledge to assist with queries/concerns
Attention to Detail
- Picks up on the small but critical details
- Identifies issues/details on Architectural plans
- Is accurate when supplying the itemization of each component required for therespective product.
- Has a natural eye for detail and can pick up any issues/concerns on architectural plans
- Price and specifications match up and are accurate and correct
- Ensures that data is transferred accurately from one software to another (i.e., Excel to Salesforce)
Productivity: Have the GSD "Get Stuff Done" mentality
- Has the motivation and drive to achieve a certain number of tasks a day
- Can handle multiple projects at once and can meet deadlines to getestimates done
- Can identify the higher and lower-priority jobs that need to be completed
Tenacity: Comfortable in pushing projects and tasks to completion to achieve results
- Is willing to take on any challenge
- With the company only getting busier, can pick up new tasks and workflows and adapts to change
Experience in sales support or technical product consulting., Previous experience using Salesforce, Bluebeam, or similar systems., Industry-specific construction/material handling/product specification knowledge.