Sales Administrator - Permanent WFH / Australian Client

Bricoleur Technologies Pty; Pasig; Remote; PHP 350,000 - 600,000; Full time

Job summary

Bricoleur Technologies Pty is seeking a detail-oriented Sales Administrator to support client sales operations through accurate order processing, AR follow-ups, and general administrative tasks.

You will communicate with customers to take recurring orders, chase overdue payments, and ensure routine processes are completed within deadlines in a fast-paced environment. Strong English skills and organization are essential.

Qualifications

• 2+ years proven experience in sales support, customer support, operations, or a related role within a fast-paced, service-oriented environment.
• Excellent English communication skill, both written and verbal.
• Excellent organizational skills, problem solving, attention to detail, effective & professional communication with customers.
• Understanding of sales processes, customer expectations, and the impact of quality support on customer satisfaction and revenue.
• Experience with Salesforce or similar CRM systems is preferred.

Responsibilities

• Process customer orders received through emails, SMS, and phone calls.
• Enter traceability numbers from paperwork photos shared via WhatsApp.
• Transfer handwritten company logs into excel spreadsheets and maintain accurate records.
• Call regular customers who have not placed their weekly orders before the cutoff time.
• Follow-up with customers regarding overdue payments and document payment commitments.
• Verify data accuracy, resolve discrepancies, and elevate issues when necessary.
• Provide general sales administration and accounts receivable support.

Skills

Sales support

CRM systems

English skills

Organizational skills

Data entry

Tools

Salesforce

Excel

Job description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.

We are seeking a detail-oriented and reliable Sales Administrator to support our client sales operations through accurate sales order processing, accounts receivable follow-ups, and general administrative and data entry tasks.

You will communicate directly with customers to take recurring orders, follow up on outstanding payments, and help ensure that routine sales and administrative processes are completed within established deadlines.

This position is ideal for someone who is highly organized, comfortable handling repetitive data entry tasks, confident communicating in English, and committed to maintaining accurate records in a fast-paced working environment.

Qualifications & experience

• 2+ years proven experience in sales support, customer support, operations, or a related role within a fast-paced, service-oriented environment

• Excellent English communication skill, both written and verbal.

• Excellent organizational skills, problem solving, attention to detail, effective & professional communication with customers.

• Understanding of sales processes, customer expectations, and the impact of quality support on customer satisfaction and revenue.

• Experience with Salesforce or similar CRM systems is preferred.

Tasks & Responsibilities

Core Duties

• Process customer orders received through emails, SMS, and phone calls.

• Enter traceability numbers from paperwork photos shared via WhatsApp.

• Transfer handwritten company logs into excel spreadsheets and maintain accurate records.

• Call regular customers who have not placed their weekly orders before the cutoff time.

• Follow-up with customers regarding overdue payments and document payment commitments.

• Verify data accuracy, resolve discrepancies, and elevate issues when necessary.

• Provide general sales administration and accounts receivable support.

Task Management and Organization

• Proactively organize task backlog to ensure all assigned tasks are delivered as scheduled.

• Continually communicate updates on progress and elevate issues/concerns appropriately.