Sales Admin Officer

Othmann Incorporated; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Othmann Incorporated in the Philippines is seeking a Sales Admin Officer to lead the Sales Administration team and ensure accurate processing of orders, quotations, deliveries, and customer requests. You will collaborate with the Sales Team and other departments to maintain service quality and timeliness.

The role requires a Bachelor's degree and at least 3 years in Sales Administration, with supervisory experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or related field.
• 3+ years of experience in Sales Administration, Sales Support, Customer Service, Order Processing, or related field.
• At least 1 year of supervisory or team leadership experience.
• Strong leadership, communication, organizational, analytical and problem-solving skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Knowledge of SAP or other ERP systems is an advantage.
• Detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment with a high level of accuracy.
• Demonstrates professionalism, integrity, accountability, and willingness to render overtime when necessary.

Responsibilities

• Supervise, guide, and coach the Junior and Senior Sales Assistants, including assigning workloads and monitoring team performance.
• Oversee the preparation and processing of sales quotations, sales orders, and other sales-related documents to ensure accuracy, completeness, and timely processing.
• Coordinate customer orders, deliveries, material requests, and other sales transactions with the Sales Team and other concerned departments.
• Monitor the status of sales transactions and ensure customer inquiries, requests, and concerns are addressed promptly and professionally.
• Maintain accurate sales records, ensure proper documentation, and prepare operational and sales-related reports.
• Identify operational issues and recommend process improvements to enhance efficiency and customer satisfaction.
• Ensure compliance with company policies, procedures, and service standards.

Skills

Leadership

Communication

Organizational

Analytical

Problem solving

Education

Bachelor's degree in Business Administration, Marketing, Management or related field

Tools

Microsoft Office (Excel, Word)

SAP or ERP systems

Job description

About the Role

We are looking for a Sales Admin Officer to lead our Sales Administration team and ensure the smooth and efficient processing of sales orders, quotations, deliveries, and customer requests. The role works closely with the Sales Team and other departments to ensure that all sales transactions are processed accurately and on time while delivering excellent customer service.

Key Responsibilities

• Supervise, guide, and coach the Junior and Senior Sales Assistants, including assigning workloads and monitoring team performance.


• Oversee the preparation and processing of sales quotations, sales orders, and other sales-related documents to ensure accuracy, completeness, and timely processing.


• Coordinate customer orders, deliveries, material requests, and other sales transactions with the Sales Team and other concerned departments.


• Monitor the status of sales transactions and ensure customer inquiries, requests, and concerns are addressed promptly and professionally.


• Maintain accurate sales records, ensure proper documentation, and prepare operational and sales-related reports.


• Identify operational issues and recommend process improvements to enhance efficiency and customer satisfaction.


• Ensure compliance with company policies, procedures, and service standards.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Management, or any related field.


• At least 3 years of experience in Sales Administration, Sales Support, Customer Service, Order Processing, or a related field.


• At least 1 year of supervisory or team leadership experience.


• Strong leadership, communication, organizational, analytical, and problem-solving skills.


• Proficient in Microsoft Office applications, particularly Excel and Word.


• Knowledge of SAP or other ERP systems is an advantage.


• Detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment with a high level of accuracy.


• Demonstrates professionalism, integrity, accountability, and willingness to render overtime when necessary.