Sales Admin Assistant

Hicaps Marketing Corporation; Laguna; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health Insurance, HMO

Employee Discount

Job Training, Professional Development

Job summary

Hicaps Marketing Corporation is seeking a dedicated individual in Laguna to manage various sales processes including order booking, invoicing, and customer queries. The role emphasizes collaboration with field sales and ensuring timely resolution of customer issues.

Additional responsibilities include conducting telesales and market surveys while supporting inventory management. The position offers benefits such as health insurance, employee discounts, and professional development opportunities.

Responsibilities

• Manage sales processes including Sales Order Booking and invoicing.
• Collaborate with field sales to achieve monthly targets.
• Handle customer queries, requests, and orders efficiently.
• Ensure timely resolution of customer complaints.
• Conduct telesales and market surveys via phone.
• Monitor stock levels and manage purchase requisitions.
• Prepare sales forecasts and communicate requirements.
• Coordinate sales bookings and manage inventory issues.
• Participate in meetings and training sessions.
• Submit various sales and activity reports.

Job description

Job Description

This role is responsible for managing sales processes, including:

• Accountable for the timely updating of – Sales Order Booking, Sales Invoicing, Report Generation
• Assists, provides support and collaborates with field sales in achieving monthly targets.
• Assists field sales in managing existing and new client queries, requests, orders and/or bookings.
• Assists field sales in managing customer complaints and ensures resolution within agreed timelines.
• Maintains a harmonious relationship with Sales Team, clients and suppliers.
• Conduct Telesales, Market survey thru phone calls and assist in processing online queries (Web and Social Media) and orders.
• Monitor stocks, processes and prepares purchase requisitions to suppliers.
• Collates 3 month rolling sales forecast, monitors and ensures that requirements are communicated with principal.
• Coordinates internally to ensure that all sales bookings are delivered on time and as scheduled and that the WEEKLY DELIVERY PLAN is achieved.
• Monitors warehouse inventories and stocks. Coordinates out of stock scenario internally and externally.
• Participates in various activities (e.g. meetings, training, etc.) for the purpose of receiving and/or conveying information.
• Submit required reports such as monthly sales/activity report, customer survey report and other reports as directed by the employer.

Benefits

• Health Insurance, HMO
• Employee Discount
• Job Training, Professional Development

Working Location

B2L3 Villa Las Casas Brgy. Malitlit, City of Santa Rosa. City of Santa Rosa, Laguna, Philippines