Sales Admin Associate

Bonpack Corporation; Rizal; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

HMO Health Insurance

Job Training

Job summary

Bonpack Corporation is seeking a Sales Admin Associate to support daily sales operations, ensure accurate reporting, and coordinate between sales and support teams. The role emphasizes data integrity, efficient order processing, and customer-focused administration.

You will engage with key accounts, provide timely updates, and help drive revenue through reliable administrative processes and proactive communication with customers.

Qualifications

• Bachelor's degree in a business-related field.
• 1–3 years of experience as Sales Admin.
• Strong communication, interpersonal and problem-solving abilities.
• Detail-conscious, accountable and process-oriented.

Responsibilities

• Manage key accounts and act as the point of contact for clients.
• Organize regular client meetings to discuss requirements.
• Resolve concerns and handle complaints promptly.
• Monitor and report on sales performance analytics.
• Provide updated forecasts to Planning and maintain required RM buffer.

Skills

Accountability

Detail-oriented

Positive attitude

Adaptability

Communication

Interpersonal skills

Team collaboration

Problem solving

Analytical thinking

Self-management

Education

Bachelor's degree in Business Administration / Management / Marketing

Tools

Microsoft Excel

Job description

Job Description

On-site - Rizal 3-5 Yrs Exp Bachelor Full-time

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

The Sales Admin Associate supports the daily operations of the sales administration function, ensuring efficient order processing, accurate reporting, and seamless coordination between sales and support functions. This role plays a key part in supporting revenue generation by maintaining reliable systems, data integrity, and administrative processes both internally and externally with customers.

Duties, Responsibilities:

Client & Key Account Management

• Manage key accounts and act as the point of contact for clients
• Organize regular client meetings to discuss client requirements
• Resolve concerns and handle complaints in a timely and efficient manner

• Stay up to date with new product features and product launches
• Monitor, prepare, and submit reports on sales performance analytics
• Establish best practices and suggest innovative ideas to increase sales and improve customer experience.
• Provide updated forecasts to Planning (customer-based or sales-data driven) and maintain the required RM buffer per company targets
• QUADRANT: Work to shorten the Production lead time to 21 days (from 30 days); ensure the SO Summary email is filled out with RDD and PO Balance for JO creation by Planning.
• QUADRANT: Ensure SA concerns raised by the Quadrant, Warehouse, and Accounting teams are acted upon the same day.
• Monitor PO and delivery performance monthly using Quadrant DR reports as primary data (manual Excel data as counter-reference), highlighting negative growth to the supervisor and customer
• Track PO and WIP/FG aging, ensuring issued POs carry specific RDDs within a 1-year coverage.

Customer Satisfaction & Team Decorum

• Customer Satisfaction: For VL/SL of 2 or more days, help ensure client deliveries are pursued by the Proxy SA
• Monitor and assist on Artwork Development Turnaround Time (digital processing, bromide-to-cylinder, LSD submission, and PSA event determination) against set TAT targets.
• Team decorum: Adopt the 5M core values and company policies
• Perform other tasks that may be assigned for implementation.

Qualifications:

• Graduate of Bachelor Degree (Specify: Business Administration, Management, Marketing or related field)
• Have a 1 to 3 years experience as Sales Admin.
• Accountability and Detail Consciousness
• Positivity & Adaptability Initiative & Commitment
• Respect & Integrity Discipline & Excellences
• Innovative & Resourcefulness Analytical Thinking and Problem Solving
• Client Focus and Brand Awareness Effective Communication & Interpersonal
• Building Collaborative Relationships Self-Management and Team Cooperation
• Should possess the following company values (Maaasahan, Mapagkakatiwalaan, Mapagmalasakit, Mahusay, Makabago).

Working Location

Bonpack. 88 Don Celso S. Tuason Ave, Cainta, 1900 Rizal, Philippines