Sales Admin Assistant

Market Place Cooperative; Cavite City; On-site; PHP 167,000 - 279,000; Full time

Job summary

A local business cooperative in Cavite is seeking an administrative professional to manage records and customer relations. This role involves organizing company documents, responding to customer inquiries, scheduling meetings, and ensuring customer satisfaction. Candidates should have a Bachelor's degree in a relevant field, excellent communication skills, and proficiency in MS Office. This position requires strong organizational abilities and the capacity to manage multiple tasks simultaneously.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field is required.
• Experience in administrative work or customer service is essential.
• Excellent verbal and written communication skills are critical.
• Strong organizational and time-management skills are needed.
• Proficiency in MS Office (Word, Excel, PowerPoint) is required.
• Ability to work under pressure and handle multiple tasks is a must.

Responsibilities

• Organize and maintain company records and documents.
• Serve as the primary contact for customer inquiries and complaints.
• Schedule meetings and manage calendars.
• Assist in procurement of office supplies.
• Coordinate with other departments for company activities.
• Prepare reports on customer feedback.
• Serve as the primary contact for customer inquiries, concerns, and feedback.
• Resolve complaints promptly and professionally while maintaining client satisfaction.
• Maintain a database of client information and ensure all records are accurate and up-to-date.
• Conduct follow-ups with clients to ensure satisfaction and ongoing engagement.
• Assist in onboarding new clients and explaining services offered.
• Prepare reports on customer feedback and suggest areas for improvement.

Skills

Excellent verbal and written communication skills

Strong organizational skills

Time-management skills

Proficiency in MS Office

Ability to work under pressure

Experience in administrative work or customer service

Education

Bachelor's Degree in Business Administration or related field

Tools

MS Office

Job description

Administrative Duties

• Organize and maintain company records, files, and documents (digital and physical).
• Prepare and manage correspondence, reports, and memos.
• Schedule meetings, appointments, and manage calendars.
• Assist in procurement of office supplies and inventory management.
• Coordinate with other departments for administrative tasks and company activities.
• Handle filing of permits, compliance documents, and other government-related requirements when needed.

Customer Relations Duties

• Serve as the primary contact for customer inquiries, concerns, and feedback.
• Resolve complaints promptly and professionally while maintaining client satisfaction.
• Maintain a database of client information and ensure all records are accurate and up-to-date.
• Conduct follow-ups with clients to ensure satisfaction and ongoing engagement.
• Assist in onboarding new clients and explaining services offered.
• Prepare reports on customer feedback and suggest areas for improvement.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or any related field.
• With experience in administrative work or customer service.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to work under pressure and handle multiple tasks.
• Willing to be assigned in General Trias, Cavite