We are looking for an experienced RPO Recruiter to support US-based clients, primarily within the Hospitality and Tourism industry. The ideal candidate has a strong background in end-to-end US recruitment, high-volume hiring, candidate sourcing, and stakeholder management. This role requires the ability to manage multiple requisitions, build talent pipelines, and deliver quality candidates while meeting recruitment targets and service-level agreements (SLAs).
Key Responsibilities
- Manage the full-cycle recruitment process, including job posting, candidate sourcing, resume screening, initial interviews, candidate endorsement, interview coordination, and offer management.
- Handle high-volume recruitment across various positions within the Hospitality and Tourism industry.
- Source qualified candidates through LinkedIn Recruiter, Indeed, job boards, social media, referrals, and internal talent databases.
- Conduct phone and virtual interviews to evaluate candidates' qualifications, relevant experience, communication skills, and suitability for the role.
- Coordinate interviews between candidates and US-based hiring managers, ensuring timely communication and a positive candidate experience.
- Build and maintain talent pipelines to support current and future recruitment requirements.
- Partner with US-based clients and hiring managers to understand job requirements, hiring priorities, and recruitment challenges.
- Monitor recruitment progress and ensure timely delivery of qualified candidates in accordance with agreed SLAs and hiring targets.
- Maintain accurate candidate records, recruitment trackers, and applicant tracking system (ATS) data.
- Prepare recruitment reports and monitor key performance indicators (KPIs), including time-to-fill, sourcing effectiveness, interview-to-hire ratio, and quality of hire.
- Ensure compliance with established recruitment procedures, client requirements, and applicable US employment practices.
- Proactively identify sourcing challenges and recommend strategies to improve recruitment efficiency and candidate quality.
Qualifications and Requirements
- Bachelor's degree in Human Resources, Psychology, Hospitality Management, Tourism, Business Administration, or a related field.
- At least 3-4 years of hands-on recruitment experience, preferably in an RPO or BPO environment.
- Proven experience managing end-to-end recruitment for US-based clients.
- Experience in high-volume recruitment and managing multiple requisitions simultaneously.
- Strong knowledge of candidate sourcing strategies, recruitment processes, and US hiring practices.
- Hands-on experience using ATS platforms and sourcing tools such as LinkedIn Recruiter, Indeed, and other recruitment platforms.
- Excellent English communication skills, both written and verbal.
- Strong candidate engagement, stakeholder management, organizational, and time-management skills.
- Ability to work independently in a fast-paced environment and meet recruitment targets and deadlines.
- Willingness to work on a night shift schedule aligned with US business hours.
- Willingness to work onsite at UP Ayala Technohub for the first 3 months and transition to a hybrid setup with 3 onsite days per week thereafter.
Preferred Qualifications
- At least 2–3 years of experience working in an RPO setup supporting US-based clients.
- Previous recruitment experience within the Hospitality and Tourism industry, including hotel operations, food and beverage, travel, customer service, or related positions.
- Experience collaborating directly with international stakeholders and hiring managers.
- Strong understanding of recruitment metrics, SLAs, and performance-driven hiring environments.