Rotational Service Support Coordinator I - Fresh Grad

Vertiv Co; Mandaluyong; On-site; PHP 223,000 - 335,000; Full time

Job summary

Vertiv in Mandaluyong, Philippines, is seeking a Service Support Coordinator I open to fresh graduates. The role rotates through 9 service functions within the Customer Resolution Center to ensure business continuity and backfill staffing, offering a fast-track path to broader career opportunities.

As an SOS Agent, you will learn across multiple service areas, meet performance standards, and contribute to process improvements while building cross-functional knowledge and teamwork in a dynamic,

Qualifications

• Strong verbal and written communication skills.
• Adaptability to new processes and environments.
• Experience in more than one service function.
• Proficiency in Vertiv systems and tools.
• Leadership potential and collaborative mindset.
• Bachelor's degree preferred; high school diploma required.

Responsibilities

• Rotate across 9 service functions to ensure continuity.
• Provide staffing support and backfill for attrition and spikes.
• Aim for backlog clearance and smooth transitions between deployments.

Skills

Verbal & written communication

Adaptability

Leadership potential

Collaborative mindset

Experience in multiple service funct

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Vertiv systems

Job description

Vertiv in Mandaluyong, Philippines, is seeking a Service Support Coordinator I open to fresh graduates. The role rotates through 9 service functions within the Customer Resolution Center to ensure business continuity and backfill staffing, offering a fast-track path to broader career opportunities.

As an SOS Agent, you will learn across multiple service areas, meet performance standards, and contribute to process improvements while building cross-functional knowledge and teamwork in a dynamic,