Risk Ops Analyst – Logistics & Compliance (Flexible)

Lean Solutions Group; Makati; Presencial; PHP 502.000 - 725.000; Jornada completa

Descripción de la vacante

Lean Solutions Group is hiring a Risk Operations Specialist to support daily risk management activities, conduct quality reviews, and monitor operational alerts. The role emphasizes independent work, attention to detail, and processing escalations to protect shipments and carrier relationships.

The ideal candidate will have logistics or risk operations experience, strong English communication, and proficiency with Salesforce or Comcheck.

Formación

• Experience in logistics, transportation, or risk operations.
• Strong written and spoken English communication.
• Excellent attention to detail and organization.
• Ability to multi-task and prioritize time-sensitive requests.
• Problem-solving skills and decision-making within guidelines.
• Ability to work independently and adapt to changing responsibilities.
• Experience with Salesforce or Comcheck is preferred.
• Flexible schedule including evenings and weekends if needed.

Responsabilidades

• Complete assigned quality reviews and monitoring tasks on time.
• Monitor alerts in Compliance Review, Tracking Issues, Load Lock, and Comcheck.
• Review carrier concerns and shipment issues, escalating risks.
• Manage Salesforce cases, closures, and follow-ups.
• Maintain records and ensure issues are resolved or handed off.
• Follow SOPs, escalation guidelines, and response times.
• Adjust priorities based on workload and business needs.
• Support additional Risk Management tasks as needed.

Conocimientos

Logistics experience

English communication

Attention to detail

Organizational skills

Multi-tasking

Problem solving

Independent worker

Adaptability

Salesforce experience

Comcheck experience

Schedule flexibility

Herramientas

Salesforce

Comcheck

Descripción del empleo

Lean Solutions Group is hiring a Risk Operations Specialist to support daily risk management activities, conduct quality reviews, and monitor operational alerts. The role emphasizes independent work, attention to detail, and processing escalations to protect shipments and carrier relationships.

The ideal candidate will have logistics or risk operations experience, strong English communication, and proficiency with Salesforce or Comcheck.