Rider Experience & Community Operations Lead

Remote Genie; Filipinas; Híbrido; PHP 420 000 - 620 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free meals

Gym access

Career growth opportunities

Resumo da oferta

Remote Genie is seeking a DREX Supervisor to oversee rider concerns and optimize community operations. You will lead the community structure, align activities with company targets, and serve as the link between management and riders, ensuring clear communication of directives and updates.

You will also monitor performance metrics, coach top performers, address issues promptly, and design programs to boost welfare, engagement, and productivity.

Qualificações

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in operations management, preferably in transportation or logistics.
• Proficiency in transportation management software, GPS tracking, and data analysis tools.

Responsabilidades

• Lead and supervise the community structure and its leaders.
• Align operations with policies, programs, and targets.
• Serve as the operational bridge between management and the community.

Conhecimentos

Leadership

Communication

Problem-solving

Time management

Organizational skills

Interpersonal skills

Relationship building

Attention to detail

Formação académica

Bachelor’s degree in Business Administration or related field

Ferramentas

Transport management software

GPS tracking systems

Data analysis tools

Descrição da oferta de emprego

Remote Genie is seeking a DREX Supervisor to oversee rider concerns and optimize community operations. You will lead the community structure, align activities with company targets, and serve as the link between management and riders, ensuring clear communication of directives and updates.

You will also monitor performance metrics, coach top performers, address issues promptly, and design programs to boost welfare, engagement, and productivity.