DREX Supervisor: Rider Community & Operations Leader

Angkas (DBDOYC, Inc); Makati; Presencial; PHP 350 000 - 700 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work options

Meal perks

Gym access

Career growth opportunities

Resumo da oferta

Angkas (DBDOYC, Inc) is seeking a DREX Supervisor to lead rider-facing operations and ensure service excellence across the community.

You will supervise and coach teams, monitor performance metrics, handle rider concerns, design programs, and coordinate with other departments to drive improvements.

This role requires a valid driver’s license, ability to operate a motorcycle, and a relevant degree plus several years of operations management experience in transport or logistics.

Qualificações

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 3+ years of experience in operations management, preferably in transportation or logistics.
• Proficiency in transportation management software, GPS tracking systems, and data analysis tools.

Responsabilidades

• Lead and supervise the community structure and its leaders.
• Monitor performance metrics and coach top performers.
• Address and resolve rider concerns promptly and professionally.
• Design and execute welfare, engagement, and productivity programs.
• Monitor competitor activities and provide actionable insights.
• Ensure compliance with company policies and standards.
• Stay updated on best practices and participate in ongoing training.

Conhecimentos

Driver's License

Motorcycle operation

Leadership

Interpersonal skills

Communication skills

Problem-solving

Organizational skills

Time management

Relationship building

Motivating others

Attention to detail

Formação académica

Bachelor's degree in Business Administration, Operations Management, or related field

Ferramentas

Transportation management software

GPS tracking systems

Data analysis tools

Descrição da oferta de emprego

Angkas (DBDOYC, Inc) is seeking a DREX Supervisor to lead rider-facing operations and ensure service excellence across the community.

You will supervise and coach teams, monitor performance metrics, handle rider concerns, design programs, and coordinate with other departments to drive improvements.

This role requires a valid driver’s license, ability to operate a motorcycle, and a relevant degree plus several years of operations management experience in transport or logistics.