DREX Supervisor: Lead Rider Community & Ops Coach

Angkas; Makati; Híbrido; PHP 600 000 - 900 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work flexibility

Competitive compensation

Career growth

Gym/meal perks

Startup energy

Global collaboration

Tech-driven culture

Resumo da oferta

Angkas in the Philippines is seeking a DREX Supervisor to oversee rider experiences and program execution across our network. You will supervise rider concerns, lead community engagement, and coordinate with cross-functional teams to keep operations smooth.

The role requires a Bachelor's degree in business/related field, 3+ years in operations management in transport/logistics, and strong leadership, communication, and analytical skills. Flexible onsite/remote/hybrid work options are available.

Qualificações

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in operations management, preferably in transportation or logistics.
• Proficiency with transportation management software, GPS tracking systems, and data analysis tools.

Responsabilidades

• Oversee rider concerns and supervise rider-related operations.
• Lead community leadership, engagement, and communication with management.
• Monitor performance metrics and coach team members to improve KPIs such as activity rate and ratings.
• Design and execute welfare, engagement, and productivity programs for the rider community.
• Coordinate with relevant departments to process assistance requests and feedback.

Conhecimentos

Leadership

Interpersonal skills

Communication

Problem-solving

Organization

Time management

Relationship building

Attention to detail

Driver's license

Motorcycle operation

Data analysis

GPS tracking systems

Transportation management software

Formação académica

Bachelor's degree in Business Administration

Operations Management

Related field

Ferramentas

Transportation management software

GPS tracking systems

Descrição da oferta de emprego

Angkas in the Philippines is seeking a DREX Supervisor to oversee rider experiences and program execution across our network. You will supervise rider concerns, lead community engagement, and coordinate with cross-functional teams to keep operations smooth.

The role requires a Bachelor's degree in business/related field, 3+ years in operations management in transport/logistics, and strong leadership, communication, and analytical skills. Flexible onsite/remote/hybrid work options are available.