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Linkage Foods Ventures Corporation is seeking a Reverse Logistics Staff to manage day-to-day processing, monitoring, and documentation of returned, rejected, damaged, expired, and non-conforming products. You will ensure proper receipt, recording, and disposition, including RTV, replacement, credit memo, or disposal.
The role requires collaboration with Sales, Merchandising, Warehouse, Distribution, Purchasing, and Accounting to resolve return concerns, reconcile stocks, and maintain accurate
Job Summary
The Reverse Logistics Staff is responsible for the day-to-day processing, monitoring, and documentation of returned, rejected, damaged, expired, and non-conforming products. The role ensures that all returned items are properly received, recorded, segregated, reconciled, and processed for the appropriate disposition, including RTV, replacement, credit memo, or disposal.
Process and monitor customer returns, rejected deliveries, damaged products, expired/near-expiry stocks, and other return transactions.
Prepare and maintain RTV and return-related documents.
Coordinate with Sales, Merchandising, Warehouse, Distribution, Purchasing, and Accounting for return concerns.
Receive and validate returned products against approved return documents.
Ensure returned products are properly counted, identified, segregated, and recorded.
Monitor the movement of returned stocks from customer/store/depot to warehouse and until final disposition.
Encode and update return transactions in the company’s monitoring files or system.
Reconcile physical returned stocks against documents and system records.
Report discrepancies in quantity, SKU, condition, batch/lot number, or expiry date to the immediate supervisor.
Monitor pending RTV and return transactions and follow up with concerned departments and suppliers.
Coordinate the preparation and movement of products for return to suppliers, replacement, credit memo, or disposal.
Maintain an updated monitoring report of returned, damaged, expired, rejected, and pending stocks.
Ensure complete documentation and proper filing of return-related transactions.
Assist in inventory counts and reconciliation of returned or segregated stocks.
Monitor the aging of pending returns and elevate long-outstanding transactions.
Assist in preparing regular reports on returns, RTV, pending transactions, and product disposition.
Follow company policies and procedures on inventory handling, documentation, and product disposition.
Perform other duties related to logistics, inventory, and reverse logistics operations as assigned.
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related course.
Experience in logistics, warehouse, inventory, distribution, or returns processing is an advantage.
Basic knowledge of warehouse and inventory processes.
Proficient in Microsoft Excel and MS Office.
Good organizational and documentation skills.
Detail-oriented and able to accurately handle inventory records.
Good communication and coordination skills.
Willing to work onsite and coordinate with warehouse/depot operations when required.