Job Summary:
The Reverse Logistics – Motorized/Driver is responsible for the safe, timely, and efficient transportation, retrieval, scanning, and movement of company devices between ports, hubs, warehouses, customer locations, and other designated locations. The role requires strong knowledge of Metro Manila/NCR routes and major business and port areas, good coordination skills, and the ability to monitor and document device movements using the company's Device Management System.
Key Responsibilities:
- Plan and organize daily transportation and device retrieval activities, ensuring devices are collected, transported, and delivered safely and on schedule.
- Drive and navigate efficiently within Metro Manila/NCR, with sufficient knowledge of major roads, routes, ports, hubs, warehouses, industrial areas, and other operational locations.
- Coordinate and track the movement of devices from point of origin to destination, including ports, hubs, warehouses, customer locations, and designated storage areas.
- Execute assigned logistics and retrieval plans to ensure devices reach their intended destinations within the required timeline.
- Conduct device pickup, retrieval, transfer, and delivery based on approved schedules and instructions.
- Scan and update device information to ensure accurate and timely tracking of device status and location.
- Verify device availability and inventory at designated ports, hubs, warehouses, and storage locations.
- Ensure that retrieved devices are properly documented, labeled, secured, and arranged according to established procedures.
- Coordinate with Operations, Port Supervisors, warehouse personnel, drivers, customers, and other concerned stakeholders regarding device movement and retrieval schedules.
- Monitor assigned retrieval activities and immediately report delays, missing devices, damaged devices, unsuccessful retrievals, or other logistical concerns.
- Maintain proper documentation of device pickups, deliveries, transfers, and other transportation activities.
- Ensure the safe handling and transportation of company devices and prevent loss, damage, or unauthorized movement.
- Conduct basic inspection of devices upon pickup and report any visible damage, missing accessories, or discrepancies.
- Maintain the cleanliness, roadworthiness, and proper condition of the assigned motorcycle/vehicle and promptly report any maintenance or safety concerns.
- Comply with all company policies and procedures related to road safety, device handling, security, data privacy, and logistics operations.
- Perform other logistics, retrieval, transportation, and operational tasks that may be assigned by the immediate supervisor.
Qualifications:
- High school diploma or equivalent; vocational training in electronics or logistics is a plus
- With experience in delivery, driving, logistics, courier, warehouse, reverse logistics, or field operations is preferred.
- Must possess a valid driver's license appropriate for the assigned vehicle.
- Knowledgeable in Metro Manila/NCR routes, including major roads, ports, hubs, warehouses, and industrial/business areas.
- Comfortable using Google Maps/Waze or other navigation applications.
- Basic technical knowledge of GPS tracking devices and tools
- Effective verbal communication skills for coordination with end users and team members
- Strong attention to detail, safety-conscious, and task-oriented
- Physically fit and capable of performing manual tasks under varied conditions
- Reliable, punctual, and adaptable to changing work schedules
Working Conditions:
- Field-based, involving travel to client or container yard locations
- Outdoor and warehouse environments, with occasional extended hours based on operational needs
- Must use appropriate PPE and adhere to safety protocols at all times