Retail Store Manager

Shadows & Patterns; Pasig; Presencial; PHP 420.000 - 700.000; Jornada completa

Descripción de la vacante

Shadows & Patterns in Pasig is seeking a Store Manager to lead daily operations, drive sales, and deliver exceptional customer service. You will oversee showroom presentation, inventory control, and coordination with departments to ensure product availability and visual appeal.

You will supervise sales associates, develop coaching plans, prepare sales reports, and ensure KPI targets are met, including sales, service, and store visuals.

Formación

• 5+ years of store supervisory/managerial experience.
• Bachelor's degree in Economics/Finance/Business or equivalent.
• Strong customer service and communication skills.
• Proficient in MS Office.

Responsabilidades

• Oversee the store's daily operations to run smoothly and effectively.
• Coordinate with management for store changes/improvements.
• Ensure delivery of store KPIs – Sales, Customer Service, and Store Visuals.
• Mediate as necessary when there are customer complaints or concerns.
• Supervise the performance of the sales associates; set development plans, orient, coach and motivate.
• Prepare Sales Reports.

Conocimientos

Store management

Customer service

Communication

MS Office

Educación

Bachelor's degree

Herramientas

MS Office

Descripción del empleo

We are looking for a Store Manager to l eads overall store operations with a focus on driving sales performance, team leadership, and delivering excellent customer service. Oversees showroom presentation, inventory management, and coordination with inter-departmentto ensure product availability and visual appeal of the store.

Responsibilities

• Responsible for overseeing the store's daily operations, ensuring it runs smoothly and effectively.
• Coordinate regularly with the management for any changes/improvements in the store.
• Ensure delivery of store KPIs - Sales, Customer Service, and Store Visuals.
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions.
• Ensures the highest level of customer service at all times
• Coordinates with other departments of the company
• Responsible for the supervision of the performance of the sales associates directly reporting to them, sets development plan, orient, coach and motivate employees.
• Prepare Sales Report

Qualifications

• Have at least 5 years of Store Supervisorial/Managerial experience in the related field, ideally in lighting or home furnishing industry
• Candidate must possess at least a Bachelor's/College Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• Has strong Customer Service Skills
• Have passion for selling and getting the best for our customers
• Highly interested in home furnishing and interiors
• Have good communication and interpersonal skills
• Have a strong sense of customer service
• Proficient in MS Office such as Microsoft Excel and Microsoft Word
• Must be willing to work in Pasig City
• Must be willing to work during mall hours