Retail Store Manager

WHR Global Consulting; Cebu City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading retail consulting firm in Cebu City seeks a Retail Store Manager to oversee daily operations and drive sales performance. Responsibilities include guiding Assistant Retail Store Managers, ensuring compliance, and maintaining high customer service standards. The ideal candidate has a Bachelor's degree, retail experience, and strong interpersonal skills to build customer relationships. This full-time, onsite role offers a dynamic work environment.

Qualifications

• Requirements include a Bachelor’s degree or equivalent experience.
• Fluency in English is essential for communication.
• Previous experience in retail sales is strongly preferred.

Responsibilities

• Oversee daily store operations and ensure sales objectives are met.
• Provide guidance to Retail Sales Experts and assist in store reporting.
• Maintain high standards in visual merchandising and customer service.

Skills

Fluent in English

Sales presentation skills

Team-oriented attitude

Analytical and problem-solving abilities

Interpersonal and communication skills

Education

Bachelor’s degree (or equivalent experience)

Tools

Microsoft Office applications

Job description

Overview

POSITION TITLE: Retail Store Manager

WORK LOCATION: Cebu City

WORK SETUP: Full-Time, Onsite

The Retail Store Manager will oversee Assistant Retail Store Managers in daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring store operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution.

Qualifications

• Bachelor’s degree (or equivalent experience)
• Fluent in English, both written and spoken
• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
• Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
• Team-oriented, pleasant, and service-minded attitude
• Demonstrated track record of achieving and exceeding sales targets; results-driven
• Highly motivated by challenges and collaborative in approach
• Strong analytical and problem-solving abilities
• Proficient in inventory management and retail sales processes
• Passion for continuous learning and adherence to company’s Sales Guidance
• Basic proficiency in Microsoft Office applications
• Flexibility to work varied schedules, including weekends and holidays
• Prior sales experience required
• Previous experience in retail sales, customer service, or customer relations strongly preferred
• Experience working with premium FMCG or retail brands is an advantage