Retail Sales Assistant

Lifestyle Enterprises Corporation; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A retail company in Quezon City is looking for a Customer Service Representative to greet customers, answer questions, and assist with sales transactions. The role involves managing inventory, ensuring store maintenance, and providing administrative support. Candidates should possess strong communication skills, customer service abilities, and basic math proficiency. A high school diploma is preferred, and familiarity with POS systems is required. This position offers opportunities to work in a dynamic retail environment.

Qualifications

• Ability to communicate clearly and build rapport with customers.
• A positive attitude and the ability to remain patient and calm.
• Proficiency in handling money accurately.
• Ability to keep things orderly and pay attention to detail.
• Ability to stand for extended periods and lift light merchandise.

Responsibilities

• Greet customers, answer questions, and help them find products.
• Process sales using a cash register or point-of-sale system.
• Restock shelves, organize merchandise, and maintain a clean sales floor.
• Ensure the store is tidy and well-organized.
• Perform general administrative tasks to support senior sales staff.

Skills

Communication and interpersonal skills

Customer service skills

Basic math and cash handling

Organizational skills

Physical ability

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

• Customer service: Greet customers, answer questions, and help them find products. Inform them about promotions and deals.
• Sales and transactions: Process sales using a cash register or point-of-sale (POS) system, handle payments, and manage returns.
• Inventory and merchandising: Restock shelves, organize merchandise, and maintain a clean and visually appealing sales floor.
• Store maintenance: Ensure the store is tidy and well‑organized.
• Administrative support: Perform general administrative tasks, which may include processing sales reports or other duties to support senior sales staff.

Required skills and qualifications

• Communication and interpersonal skills: Ability to communicate clearly and build rapport with customers.
• Customer service skills: A positive attitude and the ability to remain patient and calm, even in stressful situations.
• Basic math and cash handling: Proficiency in handling money accurately.
• Organizational skills: Ability to keep things orderly and pay attention to detail.
• Physical ability: Ability to stand for extended periods and lift light merchandise.
• Education: A high school diploma or equivalent is typically preferred.

Additional requirements

• Computer literacy: Familiarity with POS systems and basic computer data entry.
• Initiative: Ability to work independently and use initiative.
• Sales skills: Confidence and the ability to encourage customers to make purchases.