Retail Sales Assistant

Zel Store - Cainta; Rizal; On-site; PHP 223,200 - 279,000; Full time

Job summary

A retail store in Rizal is looking for a customer service representative to provide excellent service, assist with sales, and manage inventory. Ideal candidates should have strong communication skills and a positive attitude. Flexibility for varied shifts is necessary. Join a dynamic team in a fast-paced retail environment.

Qualifications

• Strong communication and interpersonal skills.
• Positive, energetic attitude with a customer-first mindset.
• Ability to work well in a fast-paced retail environment.
• Previous retail or sales experience is preferred, but not required.
• Basic math skills for handling transactions and stock management.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Help customers find products and achieve sales targets.
• Stay informed about product offerings and promotions.
• Ensure the store is clean and visually appealing.
• Process transactions accurately using the register.
• Assist with inventory management and regular checks.
• Resolve customer concerns promptly.
• Collaborate with team members for smooth operations.

Skills

Customer service

Communication skills

Team collaboration

Sales skills

Job description

Responsibilities

• Customer Service: Provide excellent customer service by greeting and assisting customers, addressing inquiries, and offering product recommendations based on their needs and preferences.
• Sales Support: Help customers find the products they are looking for, upsell and cross-sell items, and achieve sales targets in line with company goals.
• Product Knowledge: Stay informed about the store’s product offerings, promotions, and any upcoming sales to effectively communicate details to customers and enhance their shopping experience.
• Store Maintenance: Ensure the store is clean, well-organized, and visually appealing by restocking shelves, arranging displays, and keeping aisles clear for customer safety and comfort.
• Point of Sale (POS) Operations: Process transactions accurately using the register, handle returns and exchanges, and manage customer payments in a professional manner.
• Inventory Management: Assist with receiving, unpacking, and tagging new stock, as well as performing regular inventory checks to ensure products are properly stocked.
• Customer Feedback: Listen to and resolve customer concerns or complaints promptly and professionally, aiming to provide a positive resolution.
• Team Collaboration: Work collaboratively with other team members to ensure smooth store operations, assist with special promotions or events, and contribute to a positive work environment.

Qualifications

• Strong communication and interpersonal skills
• Positive, energetic attitude with a customer-first mindset
• Ability to work well in a fast-paced retail environment
• Previous retail or sales experience is preferred, but not required
• Basic math skills for handling transactions and stock management
• Flexibility to work varied shifts, including evenings, weekends, and holidays