Retail Assistant

Lazarito WHOLESALE STORE; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local retail store in Davao del Sur is seeking a Customer Service Representative. The role involves assisting customers, processing transactions, and maintaining store organization. Candidates should possess strong communication skills, a high school diploma, and a positive attitude. Experience in retail is preferred but not required. Flexibility in working hours is necessary.

Qualifications

• Education: A high school diploma or equivalent is typically required.
• Experience: Previous experience in retail or customer service is preferred but not mandatory.
• Excellent communication and interpersonal skills required.
• Ability to suggest and promote products or services.
• Strong organizational skills needed.

Responsibilities

• Greet and assist customers as they enter the store.
• Process customer transactions at the point of sale.
• Restock shelves, display products, and maintain proper inventory levels.
• Ensure the store is tidy and well-organized.

Skills

Customer Service Skills

Sales Skills

Teamwork

Attention to Detail

Physical Stamina

Basic Math Skills

Flexibility

Positive Attitude

Education

High school diploma or equivalent

Job description

Customer Service

• Greet and assist customers as they enter the store. Answer questions about products, services, store policies, and promotions.
• Help customers find specific items, offer product recommendations, and provide general shopping assistance.

Sales Support

• Process customer transactions at the point of sale (POS) system, handle payments (cash, card, etc.), and issue receipts.
• Encourage customers to sign up for store loyalty programs, promotions, or credit card offers.

Stocking and Merchandising

• Restock shelves, display products, and maintain proper inventory levels. Ensure that all items are properly labeled with price tags and barcodes.
• Organize product displays to make them visually appealing and aligned with store standards.

Store Cleanliness and Organization

• Keep the store tidy by cleaning shelves, aisles, and the checkout area. Ensure that products are well-organized and easy to access.
• Help maintain the store’s overall presentation, including dusting, folding clothes, or arranging product displays.

Qualifications

• Education: A high school diploma or equivalent is typically required.
• Experience: Previous experience in retail or customer service is preferred but not mandatory. On-the-job training is usually provided.
• Customer Service Skills: Excellent communication and interpersonal skills to engage with customers and provide a positive shopping experience.
• Sales Skills: Ability to suggest and promote products or services to customers, meeting sales goals and targets.
• Teamwork: Ability to work well with colleagues and contribute to a positive team environment.
• Attention to Detail: Strong organizational skills to ensure that products are displayed properly and shelves are stocked correctly.
• Physical Stamina: Ability to stand for long periods, lift boxes, restock shelves, and assist with store maintenance tasks.
• Basic Math Skills: Ability to handle cash transactions accurately and process customer payments.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, depending on store needs.
• Positive Attitude: Friendly, approachable demeanor and a willingness to help customers.