Retail Assistant

RPG PAPER COT SCHOOL & OFFICE SUPPLIES; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail store in Davao del Sur is looking for a Customer Service Associate to greet customers, assist with product selection, and process transactions. Ideal candidates should have a high school diploma, excellent communication skills, and a positive attitude. Experience in retail or customer service is a plus. Responsibilities include managing inventory and ensuring store presentation. This position offers a dynamic and team-oriented work environment.

Qualifications

• Previous experience in retail or customer service is preferred but not always required.

Responsibilities

• Greet customers and address inquiries.
• Assist in achieving store sales goals.
• Process customer transactions accurately using the POS.
• Monitor stock levels and assist with inventory management.
• Keep the store clean and visually appealing.
• Maintain strong product knowledge.
• Assist with product displays.
• Help customers locate products and ensure a positive experience.
• Collaborate with team members for smooth operations.
• Monitor for theft and report suspicious activity.

Skills

Excellent communication skills

Friendly, customer-focused attitude

Strong organizational abilities

Multitasking abilities

Ability to work well in a team

Basic numeracy skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Customer Service: Greet customers as they enter the store, provide assistance with product selection, and address customer inquiries and concerns.


• Sales Support: Assist in achieving store sales goals by actively engaging customers, suggesting products, and upselling when appropriate.


• Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale (POS) system, handle cash, and manage returns and exchanges.


• Inventory Management: Monitor stock levels, restock shelves, and assist with inventory management and stocktaking.


• Store Presentation: Ensure that the store is clean, organized, and visually appealing. This includes arranging products, maintaining display areas, and ensuring promotional materials are up to date.


• Product Knowledge: Maintain a strong understanding of the store’s products and services to effectively assist customers and promote items.


• Merchandising: Assist with product displays, ensuring items are neatly arranged and positioned according to store standards.


• Sales Floor Assistance: Help customers locate products, answer questions, and ensure they have a positive shopping experience.


• Team Collaboration: Work closely with other team members and managers to ensure smooth operations, efficient service, and customer satisfaction.


• Security: Ensure store security by monitoring for theft and reporting any suspicious activity to management.

Qualifications

• Education: High school diploma or equivalent.


• Experience: Previous experience in retail or customer service is preferred but not always required.

Skills

• Excellent communication skills and a friendly, customer-focused attitude.


• Strong organizational and multitasking abilities.


• Ability to work well in a team and interact positively with customers.


• Basic numeracy skills to handle transactions accurately.


• Basic computer skills, including familiarity with POS systems and cash registers.